26
A. Zakaria et al.
3.2.3 Ro-Ro Service
Reference [7] determined that the Ro-Ro service has advantages due to the various
types of cargoes that can handle the Ro-Ro. The combination between the different
types of cargoes that are transported together with the Ro-Ro ship leads its service to
be one of the highest competitors in the industry. Reference [6] argued that since the
cargoes of Ro-Ro vessel are wheeled cargoes that means the speed of loading and
unloading would be faster than any other because the cargoes will be driven straightly
out and into the vessel. The method of charging and discharging the cargoes leads
the Ro-Ro service to be one of the fastest services in the maritime industry if not the
fastest [6].
3.3 Research Methodology
3.3.1 Population and Sampling
This research was conducted at the Klang port. This research was focused on gathering information data in selected samples from the population at the Klang port. This
study utilized the purposive sampling method. For this research, only seven expert
respondents with adequate experience and knowledge were selected from the total
population. This research also employed a purposive sampling method technique to
ensure that only respondents with adequate knowledge on the Ro-Ro operation were
interviewed and surveyed to obtain their feedback.
3.3.2 Primary Data
A set of seven Likert scale questionnaire is used as a primary research method to
enable data collection during the survey. The questionnaire survey will be done
to acquire the information directly from the respondents. These questionnaires are
divided into two categories which are open-ended and close-ended questions.
3.3.3 Secondary Data
The supplementary info from earlier scholars will help to support the linked data
information that will support to complete this research. Some of the secondary data
are from the literature review, journal, books and websites.
A. Zakaria et al.
3.2.3 Ro-Ro Service
Reference [7] determined that the Ro-Ro service has advantages due to the various
types of cargoes that can handle the Ro-Ro. The combination between the different
types of cargoes that are transported together with the Ro-Ro ship leads its service to
be one of the highest competitors in the industry. Reference [6] argued that since the
cargoes of Ro-Ro vessel are wheeled cargoes that means the speed of loading and
unloading would be faster than any other because the cargoes will be driven straightly
out and into the vessel. The method of charging and discharging the cargoes leads
the Ro-Ro service to be one of the fastest services in the maritime industry if not the
fastest [6].
3.3 Research Methodology
3.3.1 Population and Sampling
This research was conducted at the Klang port. This research was focused on gathering information data in selected samples from the population at the Klang port. This
study utilized the purposive sampling method. For this research, only seven expert
respondents with adequate experience and knowledge were selected from the total
population. This research also employed a purposive sampling method technique to
ensure that only respondents with adequate knowledge on the Ro-Ro operation were
interviewed and surveyed to obtain their feedback.
3.3.2 Primary Data
A set of seven Likert scale questionnaire is used as a primary research method to
enable data collection during the survey. The questionnaire survey will be done
to acquire the information directly from the respondents. These questionnaires are
divided into two categories which are open-ended and close-ended questions.
3.3.3 Secondary Data
The supplementary info from earlier scholars will help to support the linked data
information that will support to complete this research. Some of the secondary data
are from the literature review, journal, books and websites.