3 The Commercial Success Factor Towards …
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Table 3.1 Reliability Statistics
Cronbach’s Alpha
Cronbach’s Alpha Based on Standardized Items
No of Items
.702
.689
40
3.4 Finding and Discussion
3.4.1 Reliability Statistics
Table 3.1 shows that the result of the pilot test has utilized Cronbach’s alpha. Cronbach’s alpha value is 0.702 which indicates that the set of questionnaires is reliable
to be utilized for the collecting process.
3.4.2 Result of First-Round Survey
Based on Table 3.2, the highest mean values are the payload factor and port efficiency
which is 4.59 compared to the other independent variables that used in this research
for Round 1. The lowest mean value is the speed of vessel which is 4.00. Based on
these results, it indicates that the Klang port is able to manage the port efficiency and
the payload factor will influence the volume of the cargo.
As for the standard deviation, the close value to the mean value is the payload
factor and port efficiency cost which is 0.537. This indicated that the data are close
to the mean value or the average of the data set.
Table 3.3 shows that the highest mean value is the cargo handling cost which is
4.89 compared to all independent variables that are developed in this research. The
lowest mean value is the speed of the vessel which is 3.43. The highest value of the
standard deviation is the payload factor which is 0.951, and the lowest value is the
safety measure, which is 0.381. If the value of the standard deviation is small, the
data are close to the mean value or average of data set; besides that, the data were
distant from the mean value if the standard deviation is large. This result shows that
the respondents are emphasizing the cargo handling cost as an important factor that
Table 3.2 First-Round
Survey
Determinant
N
Mean
S.D
Speed of vessel
7
4.00
. 817
Ro-Ro service promotion
7
4.12
. 377
Types of ship
7
4.27
.486
Payload factor
7
4.59
.537
Port efficiency
7
4.59
.537
Valid N (listwise)
7
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Table 3.1 Reliability Statistics
Cronbach’s Alpha
Cronbach’s Alpha Based on Standardized Items
No of Items
.702
.689
40
3.4 Finding and Discussion
3.4.1 Reliability Statistics
Table 3.1 shows that the result of the pilot test has utilized Cronbach’s alpha. Cronbach’s alpha value is 0.702 which indicates that the set of questionnaires is reliable
to be utilized for the collecting process.
3.4.2 Result of First-Round Survey
Based on Table 3.2, the highest mean values are the payload factor and port efficiency
which is 4.59 compared to the other independent variables that used in this research
for Round 1. The lowest mean value is the speed of vessel which is 4.00. Based on
these results, it indicates that the Klang port is able to manage the port efficiency and
the payload factor will influence the volume of the cargo.
As for the standard deviation, the close value to the mean value is the payload
factor and port efficiency cost which is 0.537. This indicated that the data are close
to the mean value or the average of the data set.
Table 3.3 shows that the highest mean value is the cargo handling cost which is
4.89 compared to all independent variables that are developed in this research. The
lowest mean value is the speed of the vessel which is 3.43. The highest value of the
standard deviation is the payload factor which is 0.951, and the lowest value is the
safety measure, which is 0.381. If the value of the standard deviation is small, the
data are close to the mean value or average of data set; besides that, the data were
distant from the mean value if the standard deviation is large. This result shows that
the respondents are emphasizing the cargo handling cost as an important factor that
Table 3.2 First-Round
Survey
Determinant
N
Mean
S.D
Speed of vessel
7
4.00
. 817
Ro-Ro service promotion
7
4.12
. 377
Types of ship
7
4.27
.486
Payload factor
7
4.59
.537
Port efficiency
7
4.59
.537
Valid N (listwise)
7