3 The Commercial Success Factor Towards …
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The finding of this research study also can influence the shipowner to mobile
their vehicles from one place to another place by using the service provided at the
terminal.
On the other hand, the research is able to contribute to the deeper insight into
the concept of understating the Ro-Ro ship operation. The study will help the other
scholars and academia in their future research and their exploration purpose. The
result of this research will be able to contribute to the country’s economic growth
and a better understanding of the Ro-Ro operation literature, especially in the viable
transportation industry.
3.1.4 Limitations and Scope of Study
The scope of this study only focuses on ferry services at Port Klang, Malaysia. The
main target sample for this research study is the expert respondents who have an
adequate capability and experience to provide an appropriate information needed
along the research, especially regarding the Ro-Ro operation at Port Klang.
3.2 Literature Review
3.2.1 Definition of Delphi Study
Reference [5] revealed that a Delphi study is an instrument that is defined as a systematic forecasting tool that is used to assemble opinions and information of the experts’
panel. Usually, it is conducted through the questionnaire or interview [5]. The Delphi
technique typically includes at least two rounds of experts answering questions and
giving justification for their answers by providing the opportunity between rounds for
changes and revisions. It is argued by [3] where Delphi was employed with concession of experts’ opinion when there is a necessity to provide a judgment to address
an explicit problem. Thus, Delphi is employed to reach superior decision making
[3]. Adding to the notes, [10] also supported that the Delphi technique is among the
best techniques that can be employed in the shipping study.
3.2.2 Definition of Ro/Ro Vessel
Reference [6] revealed that Ro-Ro is a short form for Roll on Roll off. A Ro-Ro ship
is a vessel where wheeled cargoes are carried from point A to point B [6]. A Ro-Ro
ship is a different type of ship that does not use any cranes as Lo-Lo or any other
type of ship. Ro-Ro is designed with a built-in ramp which is normally located at the
stern (backside) of the ship to load and unload the cargoes [6].
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The finding of this research study also can influence the shipowner to mobile
their vehicles from one place to another place by using the service provided at the
terminal.
On the other hand, the research is able to contribute to the deeper insight into
the concept of understating the Ro-Ro ship operation. The study will help the other
scholars and academia in their future research and their exploration purpose. The
result of this research will be able to contribute to the country’s economic growth
and a better understanding of the Ro-Ro operation literature, especially in the viable
transportation industry.
3.1.4 Limitations and Scope of Study
The scope of this study only focuses on ferry services at Port Klang, Malaysia. The
main target sample for this research study is the expert respondents who have an
adequate capability and experience to provide an appropriate information needed
along the research, especially regarding the Ro-Ro operation at Port Klang.
3.2 Literature Review
3.2.1 Definition of Delphi Study
Reference [5] revealed that a Delphi study is an instrument that is defined as a systematic forecasting tool that is used to assemble opinions and information of the experts’
panel. Usually, it is conducted through the questionnaire or interview [5]. The Delphi
technique typically includes at least two rounds of experts answering questions and
giving justification for their answers by providing the opportunity between rounds for
changes and revisions. It is argued by [3] where Delphi was employed with concession of experts’ opinion when there is a necessity to provide a judgment to address
an explicit problem. Thus, Delphi is employed to reach superior decision making
[3]. Adding to the notes, [10] also supported that the Delphi technique is among the
best techniques that can be employed in the shipping study.
3.2.2 Definition of Ro/Ro Vessel
Reference [6] revealed that Ro-Ro is a short form for Roll on Roll off. A Ro-Ro ship
is a vessel where wheeled cargoes are carried from point A to point B [6]. A Ro-Ro
ship is a different type of ship that does not use any cranes as Lo-Lo or any other
type of ship. Ro-Ro is designed with a built-in ramp which is normally located at the
stern (backside) of the ship to load and unload the cargoes [6].