24
A. Zakaria et al.
number twelve in the world in containers’ sector. Port Klang is authorized by the
Port Klang Authority (PKA) since July 1963 [3].
Port Klang provides vehicle terminal as one of its facilities provided by the port.
The terminal is a joint venture comprising Konsortium Perkapalan Bhd, Klang Multi
Terminal, NYK Line and Mitsui OSK Line. The center provides services such as
pre-shipment and pre-delivery inspections, a computerized vehicle tracking system,
minor repairs and insurance coverage [3].
3.1.1 Problem Statement
Obviously, Ro-Ro ships are a specialized form of sea freight transportation. The
advantages that it holds are that it can take advantage of smaller ports because the
cost and complexity of the loading and unloading process are easier [1]. On the other
hand, the expensive loading equipment and staff are not needed when using this type
of loading. The Ro/Ro process has made the entire loading and unloading process
much safer and efficient [2].
Nevertheless, the Ro-Ro operation that is operated in Port Klang has a high market
comparator that might affect the service provided in Ro-Ro operation in Port Klang
[9]. Despite encountering with the issues of different ports functions and operations,
Ro-Ro operations service in port Klang is remain competitively even in local market
or internationally [3]. Adding to the note, the commercial factor, for instance payload
factor, types of vessel and the speed of vessel are among the important factors that
influence the successful Ro-Ro operation at Port Klang. Thus, this is the intention of
this study to determine the commercial success factors that influence the successful
Ro-Ro operation in Port Klang.
3.1.2 Objectives of the Study
The aim of this research is to examine the commercial success factors for a successful
ferry operation at Port Klang, Malaysia. Below are the research objectives that are
carried out along the process: firstly, to investigate the commercial success factors of
the Ro-Ro operation at Port Klang, Malaysia; secondly, to determine the influence
of commercial successes toward the Ro-Ro operation at Port Klang, Malaysia.
3.1.3 Significance of Study
Relatively, the finding of this study will provide favorable and valuable information
to the management of Port Klang Authority in order to identify the key determinants
for successful Ro-Ro operation.
A. Zakaria et al.
number twelve in the world in containers’ sector. Port Klang is authorized by the
Port Klang Authority (PKA) since July 1963 [3].
Port Klang provides vehicle terminal as one of its facilities provided by the port.
The terminal is a joint venture comprising Konsortium Perkapalan Bhd, Klang Multi
Terminal, NYK Line and Mitsui OSK Line. The center provides services such as
pre-shipment and pre-delivery inspections, a computerized vehicle tracking system,
minor repairs and insurance coverage [3].
3.1.1 Problem Statement
Obviously, Ro-Ro ships are a specialized form of sea freight transportation. The
advantages that it holds are that it can take advantage of smaller ports because the
cost and complexity of the loading and unloading process are easier [1]. On the other
hand, the expensive loading equipment and staff are not needed when using this type
of loading. The Ro/Ro process has made the entire loading and unloading process
much safer and efficient [2].
Nevertheless, the Ro-Ro operation that is operated in Port Klang has a high market
comparator that might affect the service provided in Ro-Ro operation in Port Klang
[9]. Despite encountering with the issues of different ports functions and operations,
Ro-Ro operations service in port Klang is remain competitively even in local market
or internationally [3]. Adding to the note, the commercial factor, for instance payload
factor, types of vessel and the speed of vessel are among the important factors that
influence the successful Ro-Ro operation at Port Klang. Thus, this is the intention of
this study to determine the commercial success factors that influence the successful
Ro-Ro operation in Port Klang.
3.1.2 Objectives of the Study
The aim of this research is to examine the commercial success factors for a successful
ferry operation at Port Klang, Malaysia. Below are the research objectives that are
carried out along the process: firstly, to investigate the commercial success factors of
the Ro-Ro operation at Port Klang, Malaysia; secondly, to determine the influence
of commercial successes toward the Ro-Ro operation at Port Klang, Malaysia.
3.1.3 Significance of Study
Relatively, the finding of this study will provide favorable and valuable information
to the management of Port Klang Authority in order to identify the key determinants
for successful Ro-Ro operation.