Dynamics of Industrial Revolution 4.0: Digital Technology Transformation and Cultural Evolution –
Wulandari et al (eds)
© 2021 The Author(s), ISBN 978-1-032-04451-4
Issue of wayfinding concept in museum interiors
T. Sarihati, R. Firmansyah, S. Salayanti & N. Hasanah A. Rosyad
Telkom University, Bandung, Indonesia
ABSTRACT: The main purpose of museum management is to build knowledge and recreational
facilities. Wayfinding has an important role in ensuring museum visitors get the most out of the
purpose of visiting the museum. The presence of well-designed wayfinding encourages exploration,
facilitates accessibility, and increases visitor interest in museums. This paper discusses to which
extent interior wayfinding in museums is applied. The research derived from literature reviews in
the form of books and journals, taken from academic research in the similar field related to the role
and type of wayfinding in museums. The results achieved from this study were that museums have
specific types of road search that are tailored to the information to be conveyed. The existence of
wayfinding also provides another option for finding various ways.
Keywords: museum interior, wayfinding, flexibility, literature reviews
1 INTRODUCTION
Wayfinding is a means to provide information related to directions, special signs for certain locations. It is also an important factor to influence the people ability to find a way. Through experience
with space, people acquire and encode environmental cues as spatial knowledge in cognitive maps
that can be taken to improve road search performance (Lin et al. 2019). Road finding as a design
problem outlines the logic of the design approach and illustrates that wayfinding design is fundamentally congruent with universal design (Romedi 1996). These design features include spatial
planning, architectural features related to circulation, and graphic display including audible and
touch (Romedi 1996).
The application of wayfinding in public spaces has been done, but only as information without
a conceptual basis. Graphic marking or information systems are often presented to show space or
direction and are generally in the form of written signs. The museum as a facility for obtaining
information through collectibles or other objects should apply the concept of a good and clear
interior wayfinding to facilitate visitors in exploring exhibitions displayed, achieving access to exit
the museum, or reaching other areas easily and efficiently.
This research tried to find out the provisions about wayfinding in the museum and what the
museum requires for its environmental development. It collected information about the museum,
wayfinding in the museum, and how wayfinding influences the flexibility in public space especially
museums.
The definition of a museum has evolved, in line with the development of society. Exhibition
organizers and designers began to formulate how visitors to the exhibition could become the
main characters in their experiences and see it from their perspective (Erlhoff & Marshall 2007).
Understanding a successful museum in the 21st century is supporting visitors to their interests,
needs, learning methods to participate in educating the public, socializing, and public meetings.
Museums are no longer just institutions that preserve heritage (Crimm et al. 2009).
A museum is a place that stores history. Museum understanding of history is divided into
four concepts of thinking: the concept of chronological thinking, periodization, diachronic, and
synchronous. The concept of chronological thinking is the appreciation of visitors in the museum
DOI 10.1201/9781003193241-53
283
Wulandari et al (eds)
© 2021 The Author(s), ISBN 978-1-032-04451-4
Issue of wayfinding concept in museum interiors
T. Sarihati, R. Firmansyah, S. Salayanti & N. Hasanah A. Rosyad
Telkom University, Bandung, Indonesia
ABSTRACT: The main purpose of museum management is to build knowledge and recreational
facilities. Wayfinding has an important role in ensuring museum visitors get the most out of the
purpose of visiting the museum. The presence of well-designed wayfinding encourages exploration,
facilitates accessibility, and increases visitor interest in museums. This paper discusses to which
extent interior wayfinding in museums is applied. The research derived from literature reviews in
the form of books and journals, taken from academic research in the similar field related to the role
and type of wayfinding in museums. The results achieved from this study were that museums have
specific types of road search that are tailored to the information to be conveyed. The existence of
wayfinding also provides another option for finding various ways.
Keywords: museum interior, wayfinding, flexibility, literature reviews
1 INTRODUCTION
Wayfinding is a means to provide information related to directions, special signs for certain locations. It is also an important factor to influence the people ability to find a way. Through experience
with space, people acquire and encode environmental cues as spatial knowledge in cognitive maps
that can be taken to improve road search performance (Lin et al. 2019). Road finding as a design
problem outlines the logic of the design approach and illustrates that wayfinding design is fundamentally congruent with universal design (Romedi 1996). These design features include spatial
planning, architectural features related to circulation, and graphic display including audible and
touch (Romedi 1996).
The application of wayfinding in public spaces has been done, but only as information without
a conceptual basis. Graphic marking or information systems are often presented to show space or
direction and are generally in the form of written signs. The museum as a facility for obtaining
information through collectibles or other objects should apply the concept of a good and clear
interior wayfinding to facilitate visitors in exploring exhibitions displayed, achieving access to exit
the museum, or reaching other areas easily and efficiently.
This research tried to find out the provisions about wayfinding in the museum and what the
museum requires for its environmental development. It collected information about the museum,
wayfinding in the museum, and how wayfinding influences the flexibility in public space especially
museums.
The definition of a museum has evolved, in line with the development of society. Exhibition
organizers and designers began to formulate how visitors to the exhibition could become the
main characters in their experiences and see it from their perspective (Erlhoff & Marshall 2007).
Understanding a successful museum in the 21st century is supporting visitors to their interests,
needs, learning methods to participate in educating the public, socializing, and public meetings.
Museums are no longer just institutions that preserve heritage (Crimm et al. 2009).
A museum is a place that stores history. Museum understanding of history is divided into
four concepts of thinking: the concept of chronological thinking, periodization, diachronic, and
synchronous. The concept of chronological thinking is the appreciation of visitors in the museum
DOI 10.1201/9781003193241-53
283