6 State-of-the-art on Product-Service Systems and Digital …
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(IoT)”, “Mobile internet” and “Cloud computing”. The diffusion of digitalization
and the enhancement of digital technologies present potentialities to support the
transformation towards more service-oriented strategies (Ardolino et al. 2013).
Also, the term of ICT and the growing academic discussion on how their exploitation is integral to a growing number of services (Kowalkowski et al. 2013) exemplifies
through quotes such as: “the service revolution and the information revolution are
two sides of the same coin” (Ardolino et al. 2016).
6.5.2 Enablers
This subsection describes and explores each of the seven enablers listed in Fig. 6.2
and summarized in Table 6.2. Note that big data and business analytics are strongly
connected and thus discussed together.
Fig. 6.2 Representation of key findings
77
(IoT)”, “Mobile internet” and “Cloud computing”. The diffusion of digitalization
and the enhancement of digital technologies present potentialities to support the
transformation towards more service-oriented strategies (Ardolino et al. 2013).
Also, the term of ICT and the growing academic discussion on how their exploitation is integral to a growing number of services (Kowalkowski et al. 2013) exemplifies
through quotes such as: “the service revolution and the information revolution are
two sides of the same coin” (Ardolino et al. 2016).
6.5.2 Enablers
This subsection describes and explores each of the seven enablers listed in Fig. 6.2
and summarized in Table 6.2. Note that big data and business analytics are strongly
connected and thus discussed together.
Fig. 6.2 Representation of key findings