638
C. B. Chrusciak et al.
2.6
4.0
5.7
6.4
6.4
7.4
7.5
8.0
0
1
2
3
4
5
6
7
8
9
10
Work Shifts
Transport Used
Transport Security
Feedback
Safety At Work
Remuneration
Trust In The Company
Exchange Of Sectors
(E) Enterprise
Fig. 7 Importance and satisfaction with the enterprise. Source Authors, 2020
In Fig. 7, the item of highest priority is dissatisfaction regarding the change of
sectors and promotions carried out in the company. Dissatisfaction was also presented
concerning the company’s confidence in them, in the sense of remaining employed,
and regarding the salary and benefits.
Therefore, the data presented for all ABCORE constructs fully consider both the
internal and external, direct and indirect perspectives of the work system. As a result,
it can be concluded that the work of the hygiene team is tiring, stressful, repetitive
and monotonous.
According to Guimarães (2002) tiredness, or fatigue, one of the main factors
that contribute to reducing productivity due to the decrease in the capacity of the
human organism. This is caused by a complex set of cumulative factors: Physiological
factors (intensity and duration of physical and mental work) Psychological factors
(repetitiveness, monotony, and others), Environmental factors (lighting, noise, and
others) and social factors (relationship with co-workers) and higher).
Stressful work, according to Iida (2005), starts to influence work performance,
reducing productivity and quality, and may also increase the risks of accidents, absenteeism and worker turnover. The causes are diverse and can cite pressure, high responsibility, feelings of inability to meet demands, inability to obtain the resources or
support necessary to carry out the work, excessive heat, exaggerated noise, pressure
from superiors, wages, career, schedule among others.
Grandjean (1981) approaches in his studies monotonous work as a complex
mental state that presents physical and mental symptoms, such as lethargy, fatigue,
decreased alertness and increased reactivity time, thus contributing to lower productivity. Guimarães (2002) shows that some circumstances favor the state of boredom
as repetitive work, associated with a low level of difficulty and prolonged activities.
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