618
M. G. Derenevich et al.
0.0
7.5
15.0
Posture (posiƟon) to do your job
Physical space of your
workstaƟon
Quality of the furniture and
equipment you use
Quality of the soŌware and
hardware infrastructure
SaƟsfacƟon and Importance: WorkstaƟon
Importance
SaƟsfacƟon
Graph 5 Relation between satisfaction and importance of the construct environment
Graph 6 Prioritization
between the questions of
environment
0.00
5.00
10.00
PriorizaƟon of
WorkstaƟon
entire Brazilian territory, the demand is often much higher than the supply capacity, a
problem that reinforces the need to apply methodologies for improving the country’s
health sector performance. It is a social responsibility problem at the national level
since it can compromise the population well-being.
The analysis of cognitive factors, presented in Graphic 11, reveals cognitive overload, especially concerning work responsibility and required attention. The hospital
environment is challenging, and dealing with patients in pain and discomfort is, in
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