108
K. S. Konidena and T. Timblo
Table 2 Key takeaways from capacity building for different focus groups
Focus groups What’s In It For Me
FG 1
Sense of Pride Popularity-Feather in their leadership cap, an approach for
gaining competitive advantages, opportunity of performance-based funds for
ULB, less complaints and more control
FG 2
Better infrastructure, accurate budgeting, less burden on operations and
maintenance, data-driven decision making, better future tech forecasting and
long-term planning
FG 3
Better workforce management, increased accountability from subordinates, less
complaints and pressures, scope for focusing on developmental activities and
appreciation from higher officials
FG 4
Clear work boundaries, optimized workload, more cooperation from
community, better salary, more social security, respect, incentives and weekly
off
FG 5
Well-defined systems, ease of dealing with few contractors, easy access to
information and data-driven responsive decisions, compliance with statutory
rules, timely documentation and hence quicker reporting to senior officials and
Pride and Popularity
FG 6
Sense of Pride Popularity Feather in their leadership cap, an approach for
gaining competitive advantages, opportunity/availability of performance-based
funds for ULB, less complaints and more control
FG 7
Vision of Swachh AP realized, opportunity to focus on SDGs and community
welfare and empowered citizens
Table 3 Key topics covered in capacity building programme
Key topics
• Introduction to Solid Waste Management in India and Andhra Pradesh
• Principles of Solid Waste Management
• Government Schemes like Swachh Bharat Mission (SBM) and Swachh Survekshan Rankings
• Central Government guidelines and policies like MSW Rules 2016, CPHEEO Manual, NGT,
SBM
• State Governments Uniform Guideline Policy for SWM
• Changes due to Uniform guidelines: Change in work Management, Handling Workforce
Challenges/welfare, Crisis Management, Complaints Prevention/Redressal Foster Stakeholder
relationship, Daily Documentation, Reporting with Commissioner Accountability and
Responsibility, Resource Recovery Targets, performance incentive, Maintaining daily Data
(Weighing) on work output, R&R Policies (Incentives, awards etc.), Handling Tools and
Tackles, Understanding and using Technology like RFIDs for easier implementation
• Standard Operating Principles (SoPs)—Micro-pocket Management, Driving, Loading,
Processing Skills—Maintenance
• Health and hygiene and best practices
K. S. Konidena and T. Timblo
Table 2 Key takeaways from capacity building for different focus groups
Focus groups What’s In It For Me
FG 1
Sense of Pride Popularity-Feather in their leadership cap, an approach for
gaining competitive advantages, opportunity of performance-based funds for
ULB, less complaints and more control
FG 2
Better infrastructure, accurate budgeting, less burden on operations and
maintenance, data-driven decision making, better future tech forecasting and
long-term planning
FG 3
Better workforce management, increased accountability from subordinates, less
complaints and pressures, scope for focusing on developmental activities and
appreciation from higher officials
FG 4
Clear work boundaries, optimized workload, more cooperation from
community, better salary, more social security, respect, incentives and weekly
off
FG 5
Well-defined systems, ease of dealing with few contractors, easy access to
information and data-driven responsive decisions, compliance with statutory
rules, timely documentation and hence quicker reporting to senior officials and
Pride and Popularity
FG 6
Sense of Pride Popularity Feather in their leadership cap, an approach for
gaining competitive advantages, opportunity/availability of performance-based
funds for ULB, less complaints and more control
FG 7
Vision of Swachh AP realized, opportunity to focus on SDGs and community
welfare and empowered citizens
Table 3 Key topics covered in capacity building programme
Key topics
• Introduction to Solid Waste Management in India and Andhra Pradesh
• Principles of Solid Waste Management
• Government Schemes like Swachh Bharat Mission (SBM) and Swachh Survekshan Rankings
• Central Government guidelines and policies like MSW Rules 2016, CPHEEO Manual, NGT,
SBM
• State Governments Uniform Guideline Policy for SWM
• Changes due to Uniform guidelines: Change in work Management, Handling Workforce
Challenges/welfare, Crisis Management, Complaints Prevention/Redressal Foster Stakeholder
relationship, Daily Documentation, Reporting with Commissioner Accountability and
Responsibility, Resource Recovery Targets, performance incentive, Maintaining daily Data
(Weighing) on work output, R&R Policies (Incentives, awards etc.), Handling Tools and
Tackles, Understanding and using Technology like RFIDs for easier implementation
• Standard Operating Principles (SoPs)—Micro-pocket Management, Driving, Loading,
Processing Skills—Maintenance
• Health and hygiene and best practices