3 The Commercial Success Factor Towards …
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Obviously, this is a positive correlation. Since the value is positive, it can be
concluded that an appropriate cargo handling cost management plays an important role in influencing the successful Ro-Ro operations and also contributes to the
efficiency of the vessel as scheduled.
Besides that, based on Table 3.4, there is a negative correlation when the
result of Pearson’s generated a negative Pearson’s r value; for example, as one
variable increases a value, the second variable decreases the value. For instance,
the speed of the vessel value is -0.425, and it can be concluded that the speed of the
vessel is not directly affecting the whole Ro-Ro operations as compared to another
variable.
3.5 Discussion
Obviously, there is a distinction concerning the earliest round survey and the
following round survey. It can be observed that additional variables are added to
the existing variables based on the present judgment by similar expert respondents.
This Delphi technique plays the momentous role to achieve the best decision making
and the strategies for the future industry player.
Based on objective 1, it could be observed that there are several key factors that
contribute to the successful Ro-Ro operation that is delivered at the Klang port,
Malaysia. The seven experts that furnished the great contribution for both rounds of
survey at Klang port typically agreed and believed that the cargo handling cost, port
efficiency, types of ship, payload factor, Ro-Ro service promotion, speed of vessel
and service quality are under the commercial factors that play an important role in
achieving the successful Ro-Ro operations at Klang port.
Moreover, the findings also revealed that most of the expert respondents prefer to
utilize Ro-Ro as a transportation mode for vehicles because of the advantages of the
Ro-Ro operations.
Based on objective 2, it could be observed that the seven experts that delivered the great contribution for both rounds of survey at the Klang port typically
agreed and believed that there is a significant relationship between cargo handling
cost and payload factor toward the successful Ro-Ro operations at Klang port,
Malaysia.
Additionally, the successful Ro-Ro operations also can be achieved since the
infrastructure that is provided by the Port Klang Authority is safe for the cargo
handling purpose. It is because the Port Klang Authority takes a safety precaution
toward infrastructure and facilities at the Ro-Ro terminal by ensuring all the standard
operating procedures (SOP) are strictly followed by all crew. More importantly, the
SOP of the Port Klang Authority is competent in achieving the customer needs and
requirements, while being able to ensure the safety and security of cargo and crew
onboard.
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