needs. However, psychological support for CHRs/DUs is of vital importance and
should not be avoided. In reality, providing care that brings about joy in CHRs/DUs
is considered one form of remuneration for CHWs who provide devoted care
through a high level of expertise and volunteerism. Thus, it is essential to acquire
and apply new technologies and to investigate how humans should use things as
tools in caregiving settings. Further, although this has not reached the stage of
investigation, when acquiring and applying new technologies, it will likely be
necessary for CHWs, the individuals responsible for service, to play a key role in
building relationships with the external businesses or laboratories providing the
things and the CHRs/DUs receiving the services. For the sake of society as a
whole, it will also be important that knowledge gained through an open approach
be accumulated, shared, and made usable throughout the caregiving industry in its
entirety.
About This Study This study was supported by the JSPS Grant-in-Aid for Scientific Research
16 K03816 (basic research C).
References
Cabinet Office. (2019). The current status and future of our aging society Annual report on the
aging society. 2019 (Full Edition) (PDF). Retrieved from https://www8.cao.go.jp/kourei/
whitepaper/w-2019/zenbun/01pdf_index.html (in Japanese).
Chesbrough, H. (2011). Open services innovation: Rethinking your business to grow and compete
in a new era. San Francisco, CA: Jossey-Bass.
Chesbrough, H. W. (2006). Open innovation: The new imperative for creating and profiting from
technology. Boston, MA: Harvard Business School Press.
Ekman, P., & Friesen, W. (1978). Facial action coding system: A technique for the measurement of
facial movements. Palo Alto, CA: Consulting Psychologists Press.
Hamada, T., Okubo, H., & Onari, H. (2006). Robot therapy for aged people: Study on effective
therapy method. Bulletin of Tsukuba Gakuin University, 1, 111–123. (in Japanese).
Hasenfeld, Y. (1983). Human service organizations. Englewood Cliffs, NJ: Prentice Hall.
Iijima, T., Shibano, T., Murakami, K., & Yamaguchi, T. (2010). Daily support system for elderly
people by using interaction monitoring robot. The Institute of Electronics, Information and
Communication Engineers CEATEC JAPAN 2010. Coordinated planning research report,
processing images and videos for purposes of welfare and supervision (pp. 13–16) (in
Japanese).
Ikeda, Y. (2012). Harsh business environment of nursing-care service providers and how to manage
these organizations. The Annals of Japan Society for Applied Management, 49, 123–131.
(in Japanese).
Ikeda, Y., Kobayakawa, M., Iseki, F., & Nakao, H. (2018). Utilization and effectiveness of a
communication robot in long-term care services. Japanese Journal of Telemedicine and
Telecare, 14(2), 132–135. (in Japanese).
Kagawa, Y. (2012). Effects of robot assisted therapy. Journal of the Society of Instrument and
Control Engineers (SICE), 51(7), 624–628.
Kanbe, S. (2015). Recognition of the communication of young care workers for the elderly with
dementia in nursing homes. Bulletin of Osaka Ohtani University, 49, 1–9. (in Japanese).
Information Technology/Artificial Intelligence Innovations Needed for Better. . .
55
should not be avoided. In reality, providing care that brings about joy in CHRs/DUs
is considered one form of remuneration for CHWs who provide devoted care
through a high level of expertise and volunteerism. Thus, it is essential to acquire
and apply new technologies and to investigate how humans should use things as
tools in caregiving settings. Further, although this has not reached the stage of
investigation, when acquiring and applying new technologies, it will likely be
necessary for CHWs, the individuals responsible for service, to play a key role in
building relationships with the external businesses or laboratories providing the
things and the CHRs/DUs receiving the services. For the sake of society as a
whole, it will also be important that knowledge gained through an open approach
be accumulated, shared, and made usable throughout the caregiving industry in its
entirety.
About This Study This study was supported by the JSPS Grant-in-Aid for Scientific Research
16 K03816 (basic research C).
References
Cabinet Office. (2019). The current status and future of our aging society Annual report on the
aging society. 2019 (Full Edition) (PDF). Retrieved from https://www8.cao.go.jp/kourei/
whitepaper/w-2019/zenbun/01pdf_index.html (in Japanese).
Chesbrough, H. (2011). Open services innovation: Rethinking your business to grow and compete
in a new era. San Francisco, CA: Jossey-Bass.
Chesbrough, H. W. (2006). Open innovation: The new imperative for creating and profiting from
technology. Boston, MA: Harvard Business School Press.
Ekman, P., & Friesen, W. (1978). Facial action coding system: A technique for the measurement of
facial movements. Palo Alto, CA: Consulting Psychologists Press.
Hamada, T., Okubo, H., & Onari, H. (2006). Robot therapy for aged people: Study on effective
therapy method. Bulletin of Tsukuba Gakuin University, 1, 111–123. (in Japanese).
Hasenfeld, Y. (1983). Human service organizations. Englewood Cliffs, NJ: Prentice Hall.
Iijima, T., Shibano, T., Murakami, K., & Yamaguchi, T. (2010). Daily support system for elderly
people by using interaction monitoring robot. The Institute of Electronics, Information and
Communication Engineers CEATEC JAPAN 2010. Coordinated planning research report,
processing images and videos for purposes of welfare and supervision (pp. 13–16) (in
Japanese).
Ikeda, Y. (2012). Harsh business environment of nursing-care service providers and how to manage
these organizations. The Annals of Japan Society for Applied Management, 49, 123–131.
(in Japanese).
Ikeda, Y., Kobayakawa, M., Iseki, F., & Nakao, H. (2018). Utilization and effectiveness of a
communication robot in long-term care services. Japanese Journal of Telemedicine and
Telecare, 14(2), 132–135. (in Japanese).
Kagawa, Y. (2012). Effects of robot assisted therapy. Journal of the Society of Instrument and
Control Engineers (SICE), 51(7), 624–628.
Kanbe, S. (2015). Recognition of the communication of young care workers for the elderly with
dementia in nursing homes. Bulletin of Osaka Ohtani University, 49, 1–9. (in Japanese).
Information Technology/Artificial Intelligence Innovations Needed for Better. . .
55