Consoli, D., & Mina, A. (2009). An evolutionary perspective on health innovation systems. Journal
of Evolutionary Economics, 19, 297–319.
Das, S. S., & Ven, A. H. V. D. (2000). Competing with new product technologies: A process model
of strategy. Management Science, 46, 1300–1316.
Djellal, F., & Gallouj, F. (2005). Mapping innovation dynamics in hospitals. Research Policy, 34,
817–835.
Eaton, M. L., & Kennedy, D. L. (2007). Innovation in medical technology: Ethical issues and
challenges. Baltimore: Johns Hopkins University Press.
Edquist, C. (1997). Systems of innovation: Technologies, institutions and organizations. London.
[u.a.]: Pinter.
Edvardsson, B., Enquist, B., & Johnston, R. (2005). Cocreating customer value through
hyperreality in the prepurchase service experience. Journal of Service Research, 8, 149–161.
Fitzsimmons, J. A., & Fitzsimmons, M. J. (2007). Service management operations, strategy,
information technology W/Student Cd. Irwin Professional Pub.
Gallouj, F., & Windrum, P. (2009). Services and services innovation. Journal of Evolutionary
Economics, 19, 141–148.
Gelijns, A. (1991). Innovation in clinical practice: The dynamics of medical technology development. Washington, D.C.: National Academy Press.
Gelijns A., & Rosenberg, N. (1999). Diagnostic devices: An analysis of comparative advantages. In
D. C. Mowery & R. R. Nelson (Eds.), Sources of industrial leadership: Studies of seven
industries. Cambridge: Cambridge University Press.
Hock, D., Ouhadi, R., Materne, R., Aouchria, A.-S., Mancini, I., Broussaud, T., . . . Nchimi,
A. (2008). Virtual dissection CT Colonography: Evaluation of learning curves and reading
times with and without computer-aided detection. Radiology, 248, 860–868.
Kohlbacher, F., & Herstatt, C. (2008). The silver market phenomenon: Business opportunities in an
era of demographic change. Berlin: Springer.
Lovelock, C., & Gummesson, E. (2004). Whither services marketing?: In search of a new paradigm
and fresh perspectives. Journal of Service Research, 7, 20–41.
Lundvall, B.-Å. (1992). National systems of innovation: Towards a theory of innovation and
interactive learning. London: Pinter.
Lusch, R., Vargo, S., & Tanniru, M. (2009). Service, value networks and learning. Journal of the
Academy of Marketing Science, 38, 19–31.
Maglio, P., & Spohrer, J. (2008). Fundamentals of service science. Journal of the Academy of
Marketing Science, 36, 18–20.
Malerba, F. (2004). Sectoral systems of innovation: Concepts, issues and analyses of six major
sectors in Europe. New York, N.Y: Cambridge University Press.
Metcalfe, J. S., James, A., & Mina, A. (2005). Emergent innovation systems and the delivery of
clinical services: The case of intra-ocular lenses. Research Policy, 34, 1283–1304.
Mina, A., Ramlogan, R., Tampubolon, G., & Metcalfe, J. S. (2007). Mapping evolutionary
trajectories: Applications to the growth and transformation of medical knowledge. Research
Policy, 36, 789–806.
Mitchell, W., & Kulwant, S. (1996). Survival of businesses using collaborative relationships to
commercialize complex goods. Strategic Management Journal, 17, 169–195.
Moore, F. D. (1969). Therapeutic innovation: Ethical boundaries in the initial clinical trials of new
drugs and surgical procedures. Daedalus, 98, 502–522.
Moore, F. D. (2000). Ethical problems special to surgery: Surgical teaching, surgical innovation,
and the surgeon in managed care. Archives of Surgery, 135, 14–16.
Nelson, R. R. (1993). National innovation systems: A comparative analysis. New York: Oxford
University Press.
Nelson, R. R. (2003). On the uneven evolution of human know-how. Research Policy, 32, 909–922.
Nelson, R. R. (2005). Technology, institutions, and economic growth. Cambridge, MA: Harvard
University Press.
124
J. Galbrun
of Evolutionary Economics, 19, 297–319.
Das, S. S., & Ven, A. H. V. D. (2000). Competing with new product technologies: A process model
of strategy. Management Science, 46, 1300–1316.
Djellal, F., & Gallouj, F. (2005). Mapping innovation dynamics in hospitals. Research Policy, 34,
817–835.
Eaton, M. L., & Kennedy, D. L. (2007). Innovation in medical technology: Ethical issues and
challenges. Baltimore: Johns Hopkins University Press.
Edquist, C. (1997). Systems of innovation: Technologies, institutions and organizations. London.
[u.a.]: Pinter.
Edvardsson, B., Enquist, B., & Johnston, R. (2005). Cocreating customer value through
hyperreality in the prepurchase service experience. Journal of Service Research, 8, 149–161.
Fitzsimmons, J. A., & Fitzsimmons, M. J. (2007). Service management operations, strategy,
information technology W/Student Cd. Irwin Professional Pub.
Gallouj, F., & Windrum, P. (2009). Services and services innovation. Journal of Evolutionary
Economics, 19, 141–148.
Gelijns, A. (1991). Innovation in clinical practice: The dynamics of medical technology development. Washington, D.C.: National Academy Press.
Gelijns A., & Rosenberg, N. (1999). Diagnostic devices: An analysis of comparative advantages. In
D. C. Mowery & R. R. Nelson (Eds.), Sources of industrial leadership: Studies of seven
industries. Cambridge: Cambridge University Press.
Hock, D., Ouhadi, R., Materne, R., Aouchria, A.-S., Mancini, I., Broussaud, T., . . . Nchimi,
A. (2008). Virtual dissection CT Colonography: Evaluation of learning curves and reading
times with and without computer-aided detection. Radiology, 248, 860–868.
Kohlbacher, F., & Herstatt, C. (2008). The silver market phenomenon: Business opportunities in an
era of demographic change. Berlin: Springer.
Lovelock, C., & Gummesson, E. (2004). Whither services marketing?: In search of a new paradigm
and fresh perspectives. Journal of Service Research, 7, 20–41.
Lundvall, B.-Å. (1992). National systems of innovation: Towards a theory of innovation and
interactive learning. London: Pinter.
Lusch, R., Vargo, S., & Tanniru, M. (2009). Service, value networks and learning. Journal of the
Academy of Marketing Science, 38, 19–31.
Maglio, P., & Spohrer, J. (2008). Fundamentals of service science. Journal of the Academy of
Marketing Science, 36, 18–20.
Malerba, F. (2004). Sectoral systems of innovation: Concepts, issues and analyses of six major
sectors in Europe. New York, N.Y: Cambridge University Press.
Metcalfe, J. S., James, A., & Mina, A. (2005). Emergent innovation systems and the delivery of
clinical services: The case of intra-ocular lenses. Research Policy, 34, 1283–1304.
Mina, A., Ramlogan, R., Tampubolon, G., & Metcalfe, J. S. (2007). Mapping evolutionary
trajectories: Applications to the growth and transformation of medical knowledge. Research
Policy, 36, 789–806.
Mitchell, W., & Kulwant, S. (1996). Survival of businesses using collaborative relationships to
commercialize complex goods. Strategic Management Journal, 17, 169–195.
Moore, F. D. (1969). Therapeutic innovation: Ethical boundaries in the initial clinical trials of new
drugs and surgical procedures. Daedalus, 98, 502–522.
Moore, F. D. (2000). Ethical problems special to surgery: Surgical teaching, surgical innovation,
and the surgeon in managed care. Archives of Surgery, 135, 14–16.
Nelson, R. R. (1993). National innovation systems: A comparative analysis. New York: Oxford
University Press.
Nelson, R. R. (2003). On the uneven evolution of human know-how. Research Policy, 32, 909–922.
Nelson, R. R. (2005). Technology, institutions, and economic growth. Cambridge, MA: Harvard
University Press.
124
J. Galbrun