strategies and solutions to challenge the status quo—transforming from healthcare
systems that are characterized by silos and waste toward integrated, patient-centric
and efficient care delivery models.
The future of clinical informatics is centered around addressing the Quadruple
Aim—better health outcomes, improved patient experience, improved staff experience, and lower cost of care. In our view, people’s health journey should be a
seamless, integrated, and highly personalized experience. A journey where every
single bit of information adds to a greater body of knowledge which patients, their
care professionals, and science and society can benefit from. Our strategy revolves
around the health continuum: helping consumers to live a healthy life and take
necessary preventive measures when at risk for disease; enabling doctors and providers to make a precise diagnosis and to provide minimally invasive personalized
therapy whenever possible; and finally driving monitoring and chronic care in
low-cost settings and the home of our patients.
This health continuum needs technology platforms, where interoperability and
cloud-based solutions are paramount. Moving forward, strong cloud-based informatics and population health platforms, integrated data management, and adaptive
intelligence enable breaking the silos between the different parts of the system,
empower patients to take ownership for their own health, and offer new business
models to payers. As health systems and medical processes first went digital with
electronic health records, clinicians soon found themselves overwhelmed by data
that was difficult to understand and interpret.
As shown by our research, health informatics connects clinical practice and
patients. With the right configuration and data visualization capabilities, health
informatics can enable clinicians to interpret information from multiple sources
and inform decision-making in real time. By promoting a co-innovation service
approach, our purpose here has been to provide researchers, firm managers, and
policy makers with some insights about how innovation develops and about its
diffusion. Thinking about these questions, we believe, is an important part of
deciding what kind of healthcare we want.
.
References
Aaron, H. J., & Schwartz, W. B. (1984). The painful prescription: Rationing hospital care.
Washington, D.C.: Brookings Institution.
Berry, L. L., & Bendapudi, N. (2007). Health care: A fertile field for service research. Journal of
Service Research, 10, 111–122.
Callon, M., & Rabeharisoa, V. (2008). The growing engagement of emergent concerned groups in
political and economic life: Lessons from the French Association of Neuromuscular Disease
Patients. Science Technology Human Values, 33, 230–261.
Chatterji, A. K., Fabrizio, K. R., Mitchell, W., & Schulman, K. A. (2008). Physician-industry
cooperation in the medical device industry. Health Affairs, 27, 1532–1543.
Health Informatics and Co-Innovation: Connecting Patients, Clinical Practice,. . .
123
systems that are characterized by silos and waste toward integrated, patient-centric
and efficient care delivery models.
The future of clinical informatics is centered around addressing the Quadruple
Aim—better health outcomes, improved patient experience, improved staff experience, and lower cost of care. In our view, people’s health journey should be a
seamless, integrated, and highly personalized experience. A journey where every
single bit of information adds to a greater body of knowledge which patients, their
care professionals, and science and society can benefit from. Our strategy revolves
around the health continuum: helping consumers to live a healthy life and take
necessary preventive measures when at risk for disease; enabling doctors and providers to make a precise diagnosis and to provide minimally invasive personalized
therapy whenever possible; and finally driving monitoring and chronic care in
low-cost settings and the home of our patients.
This health continuum needs technology platforms, where interoperability and
cloud-based solutions are paramount. Moving forward, strong cloud-based informatics and population health platforms, integrated data management, and adaptive
intelligence enable breaking the silos between the different parts of the system,
empower patients to take ownership for their own health, and offer new business
models to payers. As health systems and medical processes first went digital with
electronic health records, clinicians soon found themselves overwhelmed by data
that was difficult to understand and interpret.
As shown by our research, health informatics connects clinical practice and
patients. With the right configuration and data visualization capabilities, health
informatics can enable clinicians to interpret information from multiple sources
and inform decision-making in real time. By promoting a co-innovation service
approach, our purpose here has been to provide researchers, firm managers, and
policy makers with some insights about how innovation develops and about its
diffusion. Thinking about these questions, we believe, is an important part of
deciding what kind of healthcare we want.
.
References
Aaron, H. J., & Schwartz, W. B. (1984). The painful prescription: Rationing hospital care.
Washington, D.C.: Brookings Institution.
Berry, L. L., & Bendapudi, N. (2007). Health care: A fertile field for service research. Journal of
Service Research, 10, 111–122.
Callon, M., & Rabeharisoa, V. (2008). The growing engagement of emergent concerned groups in
political and economic life: Lessons from the French Association of Neuromuscular Disease
Patients. Science Technology Human Values, 33, 230–261.
Chatterji, A. K., Fabrizio, K. R., Mitchell, W., & Schulman, K. A. (2008). Physician-industry
cooperation in the medical device industry. Health Affairs, 27, 1532–1543.
Health Informatics and Co-Innovation: Connecting Patients, Clinical Practice,. . .
123