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Technology Infrastructure Library) methodology, which is a set of best practices in IT service management (Cabinet Office. 2011), defines them as follows (The Art of Service. 2009):
• People – human resources, knowledge, skills, communication, and awareness;
• Processes – organisation of management and work through an appropriate process model;
• Products – technologies, hardware, and software;
• Partners – cooperation with internal and external clients (between all interested parties).
A well-conducted implementation of SOA Governance can benefit the company’s IT
department and, consequently, the entire organisation.
From the IT point of view, the following expected benefits from the implementation of
SOA Governance in the company can be distinguished:
• integration of applications is possible regardless of the platform;
• access to resources (services) is easier;
• breaking away from the “round robin” approach to integration development;
• easy maintenance and development of services;
• system functionalities are made available in the form of services.
From the business point of view, the following expected benefits can be named (Erl, T.
2007, Yoon, T. & Carter, P. 2007):
• reduction of the Total Cost of Ownership (TCO);
• reduction of product delivery time;
• greater business agility;
• increased customer satisfaction;
• increased flexibility of business processes;
• improved flow of and access to information from various sources within the company.
To sum up, well-conducted SOA Governance implementation helps reduce redundant
services and enables better use of hardware resources, while the “re-usability” of services
allows reducing the costs associated with the production of new functionalities responding to
the management staff’s new business needs. Additionally, the time of delivering new products
to the business is also shortened, and it is possible to react more quickly to changes.
4 DATA GOVERNANCE AND SOA GOVERNANCE AS THE BASIS FOR THE
ARCHITECTURE MODEL AT KGHM POLSKA MIEDŹ
4.1 Identified difficulties pertaining to data management and software development at
KGHM Polska Miedź
KGHM Polska Miedź is a large industrial enterprise with several branches. These are:
• Head Office of the Company;
• Accounting Services Centre;
• “Rudna” Mining Facility;
• “Lubin” Mining Facility;
• Mining and Smelting Rescue Unit;
• “Polkowice-Sieroszowice” Mining Facility;
• Ore Enrichment Facility;
• Hydrotechnical Plant;
• “Legnica” Copper Smelter;
• Main Centre for Information Processing;
• “Cedynia” Copper Smelter;
• “Głogów” Copper Smelter.
KGHM is a company constituting a capital group comprising several dozen companies.
Its operation is based on a number of domain-specific systems. Some of them are standard
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