6 State-of-the-art on Product-Service Systems and Digital …
75
Fig. 6.1 Representation of
record selection process
extraction from the records retrieved. The records which used the term “servitisation” only (i.e. not mentioning “PSS”) were excluded. This decision not only helped
managing the sample size, but also avoided confusion regarding the inclusion of
certain study objects as services or PSS (Baines et al. 2009); e.g. controversy around
the description of streaming services as part of a sharing economy (Curtis and Lehner
2019).
For the descriptive findings, the authors chose to use NVIVO as a tool for qualitative data analysis which allows to import and code textual data (Opresnik and Taisch
2015). The results from the thematic findings are summarized in Table 6.2, which
was filled after an intensive analysis of records content.
75
Fig. 6.1 Representation of
record selection process
extraction from the records retrieved. The records which used the term “servitisation” only (i.e. not mentioning “PSS”) were excluded. This decision not only helped
managing the sample size, but also avoided confusion regarding the inclusion of
certain study objects as services or PSS (Baines et al. 2009); e.g. controversy around
the description of streaming services as part of a sharing economy (Curtis and Lehner
2019).
For the descriptive findings, the authors chose to use NVIVO as a tool for qualitative data analysis which allows to import and code textual data (Opresnik and Taisch
2015). The results from the thematic findings are summarized in Table 6.2, which
was filled after an intensive analysis of records content.