74
C. A. González Chávez et al.
and do not consider that they can have negative environmental impacts if they are
not implemented carefully (Barquet et al. 2016). The findings from this study could
be considered as potentially beneficial for the design of PSS.
6.2.3 Conceptual Integration
Several contributions in literature have explored alternative terms to PSS which
induce intrinsically the digitalized conditions brought by new technologies. In this
way, the value creation process needs to cope with conditions of high complexity,
dynamics and ambiguity. A clear example is the proposal of Smart PSS as a concept,
driven by embedded electronics and software, multisensory systems and integrated
actuators (Kuhlenkötter et al. 2017). Smart PSS is a result of the digitalization of products and services as the digital connectivity between components allows autonomous
interaction and enables opportunities for further development (Kuhlenkötter et al.
2017). Zheng et al. (2018) argues that its innovation possibilities are enabled by a
platform-based approach and it is generated in a data-driven manner.
From one end, servitisation has been demonstrated to be a process with new
distributed sources of unstructured and structured data with a high level of variety,
while ensuring relative veracity and needed velocity. Servitisation can be thought of
as a data-intensive process (Opresnik and Taisch 2015). From another perspective,
data analytics is expected to drive the next wave of servitisation and, therefore, has
the potential to become a new source of competitive advantage (Schüritz et al. 2017).
6.3 Methodology
The literature review was developed through the following three main stages
suggested by Tranfield et al. (2003):
1. Planning the review
2. Conducting the review
3. Reporting and dissemination.
This methodology was followed because its argument embeds the strict development of unbiased outcomes and reliable knowledge on context-sensitive research
topics.
In the first step, where the review was planned, the authors chose academic
databases (Google Scholar and Scopus) to explore a representative set of keywords
such as “Product-Service Systems”, “Industry 4.0”, “Digital Technology”, “digitalisation” along with their linguistic variations. Both conference and journal papers
were considered and publications from 2009 onwards were selected. In the second
step, the authors followed the steps represented in Fig. 6.1 to achieve reliable content
C. A. González Chávez et al.
and do not consider that they can have negative environmental impacts if they are
not implemented carefully (Barquet et al. 2016). The findings from this study could
be considered as potentially beneficial for the design of PSS.
6.2.3 Conceptual Integration
Several contributions in literature have explored alternative terms to PSS which
induce intrinsically the digitalized conditions brought by new technologies. In this
way, the value creation process needs to cope with conditions of high complexity,
dynamics and ambiguity. A clear example is the proposal of Smart PSS as a concept,
driven by embedded electronics and software, multisensory systems and integrated
actuators (Kuhlenkötter et al. 2017). Smart PSS is a result of the digitalization of products and services as the digital connectivity between components allows autonomous
interaction and enables opportunities for further development (Kuhlenkötter et al.
2017). Zheng et al. (2018) argues that its innovation possibilities are enabled by a
platform-based approach and it is generated in a data-driven manner.
From one end, servitisation has been demonstrated to be a process with new
distributed sources of unstructured and structured data with a high level of variety,
while ensuring relative veracity and needed velocity. Servitisation can be thought of
as a data-intensive process (Opresnik and Taisch 2015). From another perspective,
data analytics is expected to drive the next wave of servitisation and, therefore, has
the potential to become a new source of competitive advantage (Schüritz et al. 2017).
6.3 Methodology
The literature review was developed through the following three main stages
suggested by Tranfield et al. (2003):
1. Planning the review
2. Conducting the review
3. Reporting and dissemination.
This methodology was followed because its argument embeds the strict development of unbiased outcomes and reliable knowledge on context-sensitive research
topics.
In the first step, where the review was planned, the authors chose academic
databases (Google Scholar and Scopus) to explore a representative set of keywords
such as “Product-Service Systems”, “Industry 4.0”, “Digital Technology”, “digitalisation” along with their linguistic variations. Both conference and journal papers
were considered and publications from 2009 onwards were selected. In the second
step, the authors followed the steps represented in Fig. 6.1 to achieve reliable content