316
A. I. Correia et al.
Carvalhido R (2018) O livro da Pedra. Monumentos Naturais Locais de Viana do Castelo - Catálogo.
Câmara Municipal de Viana do Castelo, Viana do Castelo
Clough J (2015) Principles of cybercrime, 2nd edn. Cambridge University Press, Cambridge
Cristiana P (2008) The tourism industry and the use of internet. Anna Univ Oradea Econ Sci Ser
17(2):344–347
Dahnil MI, Marzuki KM, Langgat J, Fabeil NF (2014) Factors influencing SMEs adoption of social
media marketing. Procedia Soc Behavior Sci 148:119–126
De Vermain M, Cauberghe V, Hudders L (2017) Marketing through Instagram influencers: the
impact of number of followers and product divergences on brand attitude. Int J Advert 36(5):798–
828
Font X, McCabe S (2017) Sustainability and marketing in tourism: its contexts, paradoxes,
approaches, challenges and potential. J Sust Tour 25(7):869–883
Fotis J, Buhalis D, Rossides N (2008) Social media use and impact during the holiday travel planning
process. In: Fuchs M, Ricci F, Cantoni L (eds) Information and communication technologies in
tourism 2012. Springer, Vienna, pp 13–24
Gilmore A, Simmons G (2007) Integrating sustainable tourism and marketing management: can
National Parks provide the framework for strategic change?. Strateg Change 16(5):191–200
Graham A, Dennis N (2010) The impact of low cost airline operations to Malta. J Air Transp Manag
16:127–136
Gretzel U (2010) Travel in the network: redirected gazes, ubiquitous connections and new frontiers.
In: Levina M, Kien G (eds) Post-global network and everyday life. Peter Lang, New York, pp
41–58
Gretzel U, Fesenmaier D (2009) Information technology: shaping the past, present and future of
tourism. In: Jamal T, Robinson M (eds) Handbook of tourism studies. Sage, Thousand Oaks, pp
558–580
Guzzo T, D’Andrea A, Ferri F, Grifoni P (2013) A framework to promote and develop a sustainable
tourism by using social media. In: Demey YT, Panetto H (eds) On the move to meaningful internet
systems: OTM 2013 Workshops. OTM 2013. Lecture notes in computer science, vol 8186. Berlin,
Springer
Hawkins R, Middleton VT (2009) Sustainable tourism. Taylor & Francis, London.
Hays S, Page SJ, Buhalis D (2013) Social media as a destination marketing tool: its use by national
tourism organisations. Curr Issues Tourism 16(3):211–239
He W, Zha S, Li L (2013) Social media competitive analysis and text mining: a case study in the
pizza industry. Int J Inf Manage 33(3):464–472
Ivanov S, Webster C (2017) Adoption of robots, artificial intelligence and service automation
by travel, tourism and hospitality companies - a cost-benefit analysis. In: Proceedings of the
international scientific conference contemporary tourism—traditions and innovations, Oct 2017.
Sofia University Press, Sofia
Jamrozy U (2007) Marketing of tourism: a paradigm shift toward sustainability. Int J Cult Tourism
Hosp Res 1(2):117–130
Jungson K, Hardin A (2010) The impact of virtual worlds on word-of-mouth: improving social
networking and services cape in the hospitality industry. J Hosp Market Manag 19(7):735–753
Klein-Vielhauer S (2008) Framework model to assess leisure and tourism sustainability. J Clean
Prod 17:447–454
Krippendorff KH (2004) Content analysis: an introduction to its methodology, 2nd edn. SAGE
Publications Inc., London
Leung D, Law R, van Hoof H, Buhalis D (2013) Social media in tourism and hospitality: a literature
review. J Travel Tourism Market 30(1–2):3–22
Magno F, Cassia F (2018) The impact of social media influencers in tourism. Anatolia 29(2):288–290
Mamaghani F (2009) Impact of e-commerce on travel and tourism: an historical analysis. Int J
Manag 26(3):365–375
Manetti G, Belluci M (2016) The use of social media for engaging stakeholders in sustainability
reporting. Account Audit Accountabil J 29(6):985–1011
A. I. Correia et al.
Carvalhido R (2018) O livro da Pedra. Monumentos Naturais Locais de Viana do Castelo - Catálogo.
Câmara Municipal de Viana do Castelo, Viana do Castelo
Clough J (2015) Principles of cybercrime, 2nd edn. Cambridge University Press, Cambridge
Cristiana P (2008) The tourism industry and the use of internet. Anna Univ Oradea Econ Sci Ser
17(2):344–347
Dahnil MI, Marzuki KM, Langgat J, Fabeil NF (2014) Factors influencing SMEs adoption of social
media marketing. Procedia Soc Behavior Sci 148:119–126
De Vermain M, Cauberghe V, Hudders L (2017) Marketing through Instagram influencers: the
impact of number of followers and product divergences on brand attitude. Int J Advert 36(5):798–
828
Font X, McCabe S (2017) Sustainability and marketing in tourism: its contexts, paradoxes,
approaches, challenges and potential. J Sust Tour 25(7):869–883
Fotis J, Buhalis D, Rossides N (2008) Social media use and impact during the holiday travel planning
process. In: Fuchs M, Ricci F, Cantoni L (eds) Information and communication technologies in
tourism 2012. Springer, Vienna, pp 13–24
Gilmore A, Simmons G (2007) Integrating sustainable tourism and marketing management: can
National Parks provide the framework for strategic change?. Strateg Change 16(5):191–200
Graham A, Dennis N (2010) The impact of low cost airline operations to Malta. J Air Transp Manag
16:127–136
Gretzel U (2010) Travel in the network: redirected gazes, ubiquitous connections and new frontiers.
In: Levina M, Kien G (eds) Post-global network and everyday life. Peter Lang, New York, pp
41–58
Gretzel U, Fesenmaier D (2009) Information technology: shaping the past, present and future of
tourism. In: Jamal T, Robinson M (eds) Handbook of tourism studies. Sage, Thousand Oaks, pp
558–580
Guzzo T, D’Andrea A, Ferri F, Grifoni P (2013) A framework to promote and develop a sustainable
tourism by using social media. In: Demey YT, Panetto H (eds) On the move to meaningful internet
systems: OTM 2013 Workshops. OTM 2013. Lecture notes in computer science, vol 8186. Berlin,
Springer
Hawkins R, Middleton VT (2009) Sustainable tourism. Taylor & Francis, London.
Hays S, Page SJ, Buhalis D (2013) Social media as a destination marketing tool: its use by national
tourism organisations. Curr Issues Tourism 16(3):211–239
He W, Zha S, Li L (2013) Social media competitive analysis and text mining: a case study in the
pizza industry. Int J Inf Manage 33(3):464–472
Ivanov S, Webster C (2017) Adoption of robots, artificial intelligence and service automation
by travel, tourism and hospitality companies - a cost-benefit analysis. In: Proceedings of the
international scientific conference contemporary tourism—traditions and innovations, Oct 2017.
Sofia University Press, Sofia
Jamrozy U (2007) Marketing of tourism: a paradigm shift toward sustainability. Int J Cult Tourism
Hosp Res 1(2):117–130
Jungson K, Hardin A (2010) The impact of virtual worlds on word-of-mouth: improving social
networking and services cape in the hospitality industry. J Hosp Market Manag 19(7):735–753
Klein-Vielhauer S (2008) Framework model to assess leisure and tourism sustainability. J Clean
Prod 17:447–454
Krippendorff KH (2004) Content analysis: an introduction to its methodology, 2nd edn. SAGE
Publications Inc., London
Leung D, Law R, van Hoof H, Buhalis D (2013) Social media in tourism and hospitality: a literature
review. J Travel Tourism Market 30(1–2):3–22
Magno F, Cassia F (2018) The impact of social media influencers in tourism. Anatolia 29(2):288–290
Mamaghani F (2009) Impact of e-commerce on travel and tourism: an historical analysis. Int J
Manag 26(3):365–375
Manetti G, Belluci M (2016) The use of social media for engaging stakeholders in sustainability
reporting. Account Audit Accountabil J 29(6):985–1011
