76
N. Akhtar and P. N. Kuriakose
Table 3.6 Routes surveyed to compare ABSM and BMTC services
Route no
Route length (km)
Origin
Destination
1
6.3
Palace Ground
KR Market
2
15.4
TTMC Shanthinagar
Indranagar
3
8
Domlur
Chickpete
4
2
Chamrajpet
National College
5
5
Mysore Bank circle
Jayamahal
6
20
KR Market
Don Bosco Institute of
Technology
7
17.8
Brigade Road
Electronic city
8
4
Electronic city phase I
Electronic city phase II
9
21.2
Electronic city phase II
MG Road
10
8.2
NGO Colony
Frazer town
Source Primary Survey
To draw a comparison between Uber and BMTC, ten smaller routes lying within
the proximity of the major 25 routes were surveyed. These ten routes covered those
places which were found to be the major trip generating and trip attracting areas
during the recce survey. The mix of ten Origin–Destination (OD) pairs comprise
major commercial areas, educational institutes, bus depots, metro station, IT Park,
and dense residential areas to draw conclusions taking reference from almost all the
possible type of trips. The Origin and Destination were kept the same and the trip
was undertaken at the same time of the day, i.e., during AM peak hour (7–10 a.m.)
(Table 3.6).
The Uber drivers followed the shortest or fastest path indicated by Google while
buses followed their specific routes, which made a huge difference in the total travel
time. On one hand, though the travel time of Uber rides was comparatively lesser,
their fares were much higher. A steep difference was also observed in the waiting
time for these modes. Given the service of different charges for different modes
opted in TNCs, separate comparison of ABSM cabs and BMTC buses was carried
out. It was also kept in mind that the cab charging the least is opted from Uber. The
comparison of total travel time, waiting time for mode arrival, and fares is presented
with the help of graphs (See Figs. 3.6 and 3.7).
The waiting time for BMTC buses was observed to be highest in almost all the
places except one, i.e., Mysore Bank Circle. The ABSM IPTs made their customers
wait for the least time, followed by ABSM cabs, followed by BMTC buses.
The ABSM modes, be it a cab or IPT, used the shortest path instructed by GPS
between the origin and destination. However, the public buses had to halt at the designated bus stops and given their size were more prone to being stuck in the frequent
traffic-jams the city faces. Hence, ABSM provides faster services than BMTC buses.
Lesser waiting time and travel time further depends on the availability and distance of
Cab/IPT from the user at the time of booking, if the service is demanded immediately.
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