Smart Tourism: Towards the Concept of a Data-Based Travel Experience
301
Mäntyjärvi J, Seppänen T (2002) Adapting applications in mobile terminals using fuzzy context
information. In: Proceedings of Mobile HCI, pp 95–107
Maglio PP, Spohrer J (2008) Fundamentals of service science. J Acad Mark Sci 36:18–20. https://
doi.org/10.1007/s11747-007-0058-9
Marciszewska B (2010) Produkt turystyczny a ekonomia do´ swiadcze´ n. Warszawa
Mariani M, Baggio R, Fuchs M, Höpken W (2018) Business intelligence and big data in hospitality
and tourism. Int J Contemp Hospital Manag 30(12):3514–3554
Miah S, Vu H, Gammack J, McGrath M (2017) A big data analytics method for tourist behaviour
analysis. Inf Manag 54(6):771–785
Mobile Marketing Association (MMA) (2014) Red roof inn turns flight cancellations into customers.
Retrieved from https://www.mmaglobal.com/casestudy-hub/case_studies/view/31739
Neuhofer B, Buhalis D, Ladkin A (2012) Conceptualising technology enhanced destination
experiences. J Destination Market Manag 1(1–2):36–46
Neuhofer B, Buhalis D, Ladkin A (2014) A Typology of Technology-Enhanced Tourism Experiences. Int J Tourism Res 16:340–350
Nilbe K, Ahas R, Silm S (2014) Evaluating the travel distances of events visitors and regular visitors
using mobile positioning data. J Urban Technol 21(2):91–107
Osbakk P, Rydgren E (2005) Ubiquitous computing for the public. In: Proceedings of pervasive
2005 workshop on pervasive mobile interaction devices, pp 56–59
Pantano E, Priporas C, Stylos N (2017) You will like it! Using open data to predict tourists’ response
to a tourist attraction. Tourism Manag 60:430–438
Pashtan A, Blattler R, Heusser A (2003) CATIS: a context-aware tourist information system. In:
Proceedings of the 4th international workshop of mobile computing, www.ece.northwestern.edu/
peters/references/IMC.CATIS.pdf (18.03.2020)
Porter M, Heppelmann J (2014) How smart, connected products are transforming competition.
Harvard Bus Rev 92(11):64–88
Pine B, Gilmore J (1998) Welcome to the experience economy. Harvard Bus Rev
Poslad S, Laamanen H, Malaka R, Nick A, Buckle P (2001) Crumpet: creation of user-friendly
mobile services for tourism. Paper presented at the 3G London
Prahalad CK, Ramaswamy V (2004) Co-creation experiences: the next practice in value creation.
J Interact Mark 18(3):5–14
Rahlff O, Rolfsen R, Herstad J (2001) Using personal traces in context space: towards context trace
technology. Pers Ubiquit Comput 3(2):36–51
Ryan N, Pascoe J, Morse D (1997) Enhanced reality fieldwork: the context-aware archaeological
assistant
Schilit B, Theimer M (1994) Disseminating active map information to mobile hosts. IEEE Comput
8(5):22–32
Scott N, Laws E, Boksberger Ph (2010) Marketing of tourism experiences. Routledge, London
Setten M, Pokraev S, Koolwaaij J (2004) Context-aware recommendations in the mobile tourism
application. In: Proceedings of international conference ‘adaptive hypermedia and web-based
systems’. Springer, Heidelberg, pp 235–244
Shaw C (2005) Revolutionize your customer experience. Palgrave Macmillan, New York
Sirakaya E, Woodside AG (2005) Building and testing the theories of decision making by travelers.
Tourism Manag 26(6):815–832
Stasiak A (2013) Produkt turystyczny w gospodarce do´ swiadcze´ n. Turyzm 23(1):30–45
Tussyadiah I (2013) Expectation of travel experiences with wearable computing devices. In: Xiang
Z, Tussyadiah I (eds) Information and communication technologies in tourism. Springer, Cham,
pp 539–552
Uriely N (2005) The tourist experience. Conceptual developments. Ann Tourism Res 32(1):199–216
Vargo S, Lusch R (2008) Service-dominant logic: continuing the evolution. J Acad Mark Sci Rev
36(1):1–10
301
Mäntyjärvi J, Seppänen T (2002) Adapting applications in mobile terminals using fuzzy context
information. In: Proceedings of Mobile HCI, pp 95–107
Maglio PP, Spohrer J (2008) Fundamentals of service science. J Acad Mark Sci 36:18–20. https://
doi.org/10.1007/s11747-007-0058-9
Marciszewska B (2010) Produkt turystyczny a ekonomia do´ swiadcze´ n. Warszawa
Mariani M, Baggio R, Fuchs M, Höpken W (2018) Business intelligence and big data in hospitality
and tourism. Int J Contemp Hospital Manag 30(12):3514–3554
Miah S, Vu H, Gammack J, McGrath M (2017) A big data analytics method for tourist behaviour
analysis. Inf Manag 54(6):771–785
Mobile Marketing Association (MMA) (2014) Red roof inn turns flight cancellations into customers.
Retrieved from https://www.mmaglobal.com/casestudy-hub/case_studies/view/31739
Neuhofer B, Buhalis D, Ladkin A (2012) Conceptualising technology enhanced destination
experiences. J Destination Market Manag 1(1–2):36–46
Neuhofer B, Buhalis D, Ladkin A (2014) A Typology of Technology-Enhanced Tourism Experiences. Int J Tourism Res 16:340–350
Nilbe K, Ahas R, Silm S (2014) Evaluating the travel distances of events visitors and regular visitors
using mobile positioning data. J Urban Technol 21(2):91–107
Osbakk P, Rydgren E (2005) Ubiquitous computing for the public. In: Proceedings of pervasive
2005 workshop on pervasive mobile interaction devices, pp 56–59
Pantano E, Priporas C, Stylos N (2017) You will like it! Using open data to predict tourists’ response
to a tourist attraction. Tourism Manag 60:430–438
Pashtan A, Blattler R, Heusser A (2003) CATIS: a context-aware tourist information system. In:
Proceedings of the 4th international workshop of mobile computing, www.ece.northwestern.edu/
peters/references/IMC.CATIS.pdf (18.03.2020)
Porter M, Heppelmann J (2014) How smart, connected products are transforming competition.
Harvard Bus Rev 92(11):64–88
Pine B, Gilmore J (1998) Welcome to the experience economy. Harvard Bus Rev
Poslad S, Laamanen H, Malaka R, Nick A, Buckle P (2001) Crumpet: creation of user-friendly
mobile services for tourism. Paper presented at the 3G London
Prahalad CK, Ramaswamy V (2004) Co-creation experiences: the next practice in value creation.
J Interact Mark 18(3):5–14
Rahlff O, Rolfsen R, Herstad J (2001) Using personal traces in context space: towards context trace
technology. Pers Ubiquit Comput 3(2):36–51
Ryan N, Pascoe J, Morse D (1997) Enhanced reality fieldwork: the context-aware archaeological
assistant
Schilit B, Theimer M (1994) Disseminating active map information to mobile hosts. IEEE Comput
8(5):22–32
Scott N, Laws E, Boksberger Ph (2010) Marketing of tourism experiences. Routledge, London
Setten M, Pokraev S, Koolwaaij J (2004) Context-aware recommendations in the mobile tourism
application. In: Proceedings of international conference ‘adaptive hypermedia and web-based
systems’. Springer, Heidelberg, pp 235–244
Shaw C (2005) Revolutionize your customer experience. Palgrave Macmillan, New York
Sirakaya E, Woodside AG (2005) Building and testing the theories of decision making by travelers.
Tourism Manag 26(6):815–832
Stasiak A (2013) Produkt turystyczny w gospodarce do´ swiadcze´ n. Turyzm 23(1):30–45
Tussyadiah I (2013) Expectation of travel experiences with wearable computing devices. In: Xiang
Z, Tussyadiah I (eds) Information and communication technologies in tourism. Springer, Cham,
pp 539–552
Uriely N (2005) The tourist experience. Conceptual developments. Ann Tourism Res 32(1):199–216
Vargo S, Lusch R (2008) Service-dominant logic: continuing the evolution. J Acad Mark Sci Rev
36(1):1–10