632
C. B. Chrusciak et al.
of the implemented proposals. It should be noted that this article is limited to the
presentation of Phases 0 and 1.
7 Collection of Data
The methodology used for data collection followed the phases described in the stages
of the MA. Initially, the researchers situated the participants on the importance and
purpose of the research (Phase 0). The assessment phase (Phase 1) consisted of an
initial survey with the direct participation of employees, based on interviews and
questionnaires. The open interview allowed the collection of items of ergonomic
demand from a sample of 6 employees. Questions were made in a non-induced way
and recorded with the interviewees’ authorization.
Based on the prioritization of these items, structured questionnaires were developed based on the EDI’s ranking and were answered by marking an “X” on a continuous 15 cm scale, with two anchors, one at the beginning and one at the end of the
line (as shown in Annex 1). Then, it was applied to a sample of 13 employees (from
a total of 15 employees) of the hygiene sector of a university hospital in the city of
Curitiba/PR—Brazil, to evaluate the level of satisfaction, importance, and pain. A
value was obtained from the arithmetic mean of the responses of the entire sample
of employees for each item evaluated. In this way, it was possible to tabulate the data
through graphs in order of priority. Finally, to assess the reliability and stability of the
data collected through the questionnaires, since these are answered individually and
by non-staggered measurement, a statistical study was carried out using Cronbach’s
Alpha coefficient to verify the internal consistency through the magnitude correlated
items (Cronbach 1951).
8 The Context
The study was conducted in a university hospital, 100% public service, with private
philanthropic management. The group that manages the hospital has its values
focused on the love of work, family spirit, sustainability and solidarity that culminate in social responsibility. The hospital has as expertise the surgical procedures
of trauma, orthopedics, and neurology and receives patients who are brought in by
integrated medical system of urgency and emergency care. It consists of the Emergency Room, Intensive Care Unit [ICU], Surgical Center, hospitalization, laboratory,
pharmacies for internal use, among others. Therefore, a hygiene team is necessary
to keep the environment sterile and clean, with a team of 15 professionals divided
into two intercalated shifts (morning and night). This team has been showing a high
turnover and absenteeism rate of 2.7 and 2.2 people per month, which corresponds
to a total of 20% of the monthly workforce. These problems cause work overload,
C. B. Chrusciak et al.
of the implemented proposals. It should be noted that this article is limited to the
presentation of Phases 0 and 1.
7 Collection of Data
The methodology used for data collection followed the phases described in the stages
of the MA. Initially, the researchers situated the participants on the importance and
purpose of the research (Phase 0). The assessment phase (Phase 1) consisted of an
initial survey with the direct participation of employees, based on interviews and
questionnaires. The open interview allowed the collection of items of ergonomic
demand from a sample of 6 employees. Questions were made in a non-induced way
and recorded with the interviewees’ authorization.
Based on the prioritization of these items, structured questionnaires were developed based on the EDI’s ranking and were answered by marking an “X” on a continuous 15 cm scale, with two anchors, one at the beginning and one at the end of the
line (as shown in Annex 1). Then, it was applied to a sample of 13 employees (from
a total of 15 employees) of the hygiene sector of a university hospital in the city of
Curitiba/PR—Brazil, to evaluate the level of satisfaction, importance, and pain. A
value was obtained from the arithmetic mean of the responses of the entire sample
of employees for each item evaluated. In this way, it was possible to tabulate the data
through graphs in order of priority. Finally, to assess the reliability and stability of the
data collected through the questionnaires, since these are answered individually and
by non-staggered measurement, a statistical study was carried out using Cronbach’s
Alpha coefficient to verify the internal consistency through the magnitude correlated
items (Cronbach 1951).
8 The Context
The study was conducted in a university hospital, 100% public service, with private
philanthropic management. The group that manages the hospital has its values
focused on the love of work, family spirit, sustainability and solidarity that culminate in social responsibility. The hospital has as expertise the surgical procedures
of trauma, orthopedics, and neurology and receives patients who are brought in by
integrated medical system of urgency and emergency care. It consists of the Emergency Room, Intensive Care Unit [ICU], Surgical Center, hospitalization, laboratory,
pharmacies for internal use, among others. Therefore, a hygiene team is necessary
to keep the environment sterile and clean, with a team of 15 professionals divided
into two intercalated shifts (morning and night). This team has been showing a high
turnover and absenteeism rate of 2.7 and 2.2 people per month, which corresponds
to a total of 20% of the monthly workforce. These problems cause work overload,