A Theoretical Framework Between Corporate Social …
589
of this article with the proposition of a theoretical framework. In this theoretical
framework, the information obtained in the study of Sasaki and Leite (2018) in the
context of health was considered, proving the effectiveness for contributing to sustainable development of both organizations and society. Furthermore, it is evidenced
the importance of the participation of those involved in the processes of the sector
under analysis and the observation of the internal and external environment to which
employees are submitted for the correct understanding of the relationship between
them and the system to which they are inserted, so that the intersections are clear
and well defined, ensuring the assertiveness of the proposed scheme.
In addition, the proposed model guarantees Sustainable Development, since it
meets the objectives related to the environment, economic and social as represented by the existences of relations between social responsibility themes and
macroergonomics.
Finally, for future work, it is suggested the application of the theoretical model
in other organizations, sectors, consumers, employees of high management who
are inserted in contexts different from that presented in this study. In order also to
consider the issues related to loyal practices of operation and consumer issues, so
that the theoretical scheme is reapplicable to any organisation in different contexts
and contributing to the sustainable development of organisations and society.
References
Brazilian Association of Technical Standards (2012) ABNT NBR 16001:2012 Social responsibility—Management system—Requirements. [s.l.] Brazilian Association of Technical Standards
Carroll AB (2015) Evolution of a definitional construct. Bus Soc 38(3):268–295
Guimarães LBdeM (1999) Macrorgonomy: putting concepts into practice, vol 1, 2nd edn. Fundação
Empresa Escola de Engenharia da UFRGS (FEENG), Porto Alegre
Hendrick HW (1995) Future directions in macroergonomics. Ergonomics 38(8):1617–1624
Holme R, Watts P (2000) Corporate social responsibility: making good business sense. World
Business Council for Sustainable Development
Iida I (2005) Ergonomics: design and production, 2nd edn. Blucher, São Paulo
Inmetro (2010) ABNT NBR ISO 26000—Social Responsibility (2010) Brazilian Association of
Technical Standards, 2010
International Ergonomics Association (2020) What is ergonomics? Definition and applications.
https://www.iea.cc/whats/. Last Accessed 01 Feb 2020
Sasaki AM, Leite LOM (2018) Macroergonomic analysis of work: case study in the billing sector
of a University Hospital of Paraná. [s.l.] PUCPR—Pontifical Catholic University of Paraná, 2018
589
of this article with the proposition of a theoretical framework. In this theoretical
framework, the information obtained in the study of Sasaki and Leite (2018) in the
context of health was considered, proving the effectiveness for contributing to sustainable development of both organizations and society. Furthermore, it is evidenced
the importance of the participation of those involved in the processes of the sector
under analysis and the observation of the internal and external environment to which
employees are submitted for the correct understanding of the relationship between
them and the system to which they are inserted, so that the intersections are clear
and well defined, ensuring the assertiveness of the proposed scheme.
In addition, the proposed model guarantees Sustainable Development, since it
meets the objectives related to the environment, economic and social as represented by the existences of relations between social responsibility themes and
macroergonomics.
Finally, for future work, it is suggested the application of the theoretical model
in other organizations, sectors, consumers, employees of high management who
are inserted in contexts different from that presented in this study. In order also to
consider the issues related to loyal practices of operation and consumer issues, so
that the theoretical scheme is reapplicable to any organisation in different contexts
and contributing to the sustainable development of organisations and society.
References
Brazilian Association of Technical Standards (2012) ABNT NBR 16001:2012 Social responsibility—Management system—Requirements. [s.l.] Brazilian Association of Technical Standards
Carroll AB (2015) Evolution of a definitional construct. Bus Soc 38(3):268–295
Guimarães LBdeM (1999) Macrorgonomy: putting concepts into practice, vol 1, 2nd edn. Fundação
Empresa Escola de Engenharia da UFRGS (FEENG), Porto Alegre
Hendrick HW (1995) Future directions in macroergonomics. Ergonomics 38(8):1617–1624
Holme R, Watts P (2000) Corporate social responsibility: making good business sense. World
Business Council for Sustainable Development
Iida I (2005) Ergonomics: design and production, 2nd edn. Blucher, São Paulo
Inmetro (2010) ABNT NBR ISO 26000—Social Responsibility (2010) Brazilian Association of
Technical Standards, 2010
International Ergonomics Association (2020) What is ergonomics? Definition and applications.
https://www.iea.cc/whats/. Last Accessed 01 Feb 2020
Sasaki AM, Leite LOM (2018) Macroergonomic analysis of work: case study in the billing sector
of a University Hospital of Paraná. [s.l.] PUCPR—Pontifical Catholic University of Paraná, 2018