A Theoretical Framework Between Corporate Social …
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(iii) Working practices: encompasses actions related to work such as employment and employment relationships; working conditions and social protection;
social dialogue; safety and health at work; human development and training
in the workplace;
(iv) Environment: there are issues to be considered on the theme of the environment,
such as pollution prevention (air emissions, water discharges, waste management, use and disposal of toxic and hazardous chemicals, other identifiable
forms); sustainable use of resources (energy efficiency, conservation, use and
access to water, efficiency in the use of materials, minimizing the requirement of resources by a product); mitigation and adaptation to climate change;
environmental protection; environmental protection; environmental protection biodiversity and restoration of natural habtats (biodiversity enhancement
and protection, valorization, protection and restoration of ecosystem services,
sustainable use of soil and natural resources, stimulating environmentally
friendly urban and rural development);
(v) Loyal practices of operation (anti-corruption): responsible political involvement; fair competition; promotion of social responsibility in the value chain;
respect for the right of property;
(vi) Consumer issues: these are issues such as loyal marketing, factual and nonbiased information and fair contractual practices; protection of consumer
safety and health; sustainable consumption; the tendiment and support of the
consumer and solution of complaints and controversies; prouting and privacy
of consumer data, access to essential services, education and awareness;
(vii) Community involvement and development: communitysupport and access to
information andcommunication technologies; promotion and preservation of
community education and culture; job creation and training of communityowned professionals; support for technological development and access to
information and communication technologies; wealth and income generation
in the community; assistance in promoting and maintaining health; investment
of organizational resources to improve social aspects (Inmetro 2010).
The Norm NBR 16001:2012 does not determine the organization’s obligation to
follow all issues of each theme, but rather determines that “the organization must
periodically evaluate and document the relevance and significance of issues related
to each of the themes of social responsibility” (Brazilian Association of Technical
Standards 2012).
2.2 Ergonomics
Ergonomics is the discipline that has the objective of understanding human interactions and other elements that make up the system of work in organizations, increasing
human well-being and overall system performance (International Ergonomics
Association 2020).
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(iii) Working practices: encompasses actions related to work such as employment and employment relationships; working conditions and social protection;
social dialogue; safety and health at work; human development and training
in the workplace;
(iv) Environment: there are issues to be considered on the theme of the environment,
such as pollution prevention (air emissions, water discharges, waste management, use and disposal of toxic and hazardous chemicals, other identifiable
forms); sustainable use of resources (energy efficiency, conservation, use and
access to water, efficiency in the use of materials, minimizing the requirement of resources by a product); mitigation and adaptation to climate change;
environmental protection; environmental protection; environmental protection biodiversity and restoration of natural habtats (biodiversity enhancement
and protection, valorization, protection and restoration of ecosystem services,
sustainable use of soil and natural resources, stimulating environmentally
friendly urban and rural development);
(v) Loyal practices of operation (anti-corruption): responsible political involvement; fair competition; promotion of social responsibility in the value chain;
respect for the right of property;
(vi) Consumer issues: these are issues such as loyal marketing, factual and nonbiased information and fair contractual practices; protection of consumer
safety and health; sustainable consumption; the tendiment and support of the
consumer and solution of complaints and controversies; prouting and privacy
of consumer data, access to essential services, education and awareness;
(vii) Community involvement and development: communitysupport and access to
information andcommunication technologies; promotion and preservation of
community education and culture; job creation and training of communityowned professionals; support for technological development and access to
information and communication technologies; wealth and income generation
in the community; assistance in promoting and maintaining health; investment
of organizational resources to improve social aspects (Inmetro 2010).
The Norm NBR 16001:2012 does not determine the organization’s obligation to
follow all issues of each theme, but rather determines that “the organization must
periodically evaluate and document the relevance and significance of issues related
to each of the themes of social responsibility” (Brazilian Association of Technical
Standards 2012).
2.2 Ergonomics
Ergonomics is the discipline that has the objective of understanding human interactions and other elements that make up the system of work in organizations, increasing
human well-being and overall system performance (International Ergonomics
Association 2020).