Knowledge Management as a Critical Factor of an organization’s Sustainability
501
Fig. 1 Search method flowchart. Source Prepared by the authors
an expanded search. Thus, the method was applied again, with other criteria, which
made the search process composed of two phases, as shown in Fig. 1.
The criteria of the second phase of the research differ from the first in the search
terms, which do not consider the “university” context, and the limitation of the
results by the number of citations, having been considered the 100 documents with
the largest number of citations, from which is a portfolio of 07 articles, through which
was seeking to identify how KM has been applied to promote the sustainability of
organizations, without considering a specific context.
Thus, the portfolios obtained with the two phases of the method application were
analyzed as follows: the portfolio obtained with the first phase was analyzed to identify the applications of KM in sustainability, both from the perspective of conversion
modes, and by process approach, and the second portfolio was analyzed in conjunction with the first one to analyze, through the process approach, without considering a
specific context, which processes relate/influence which dimensions of sustainability,
as outlined in the following sections.
7 Results and Discussions
Sustainable development concerns the insertion of sustainable development concerns
into the management of organizations and involves issues such as producing major
innovations in products, processes, and business models that prioritize environmental, economic, social, and governance concerns; transform the core business and
create new business models; generating opportunities such as reducing input use,
which consequently reduces costs, and generating additional revenues from better
501
Fig. 1 Search method flowchart. Source Prepared by the authors
an expanded search. Thus, the method was applied again, with other criteria, which
made the search process composed of two phases, as shown in Fig. 1.
The criteria of the second phase of the research differ from the first in the search
terms, which do not consider the “university” context, and the limitation of the
results by the number of citations, having been considered the 100 documents with
the largest number of citations, from which is a portfolio of 07 articles, through which
was seeking to identify how KM has been applied to promote the sustainability of
organizations, without considering a specific context.
Thus, the portfolios obtained with the two phases of the method application were
analyzed as follows: the portfolio obtained with the first phase was analyzed to identify the applications of KM in sustainability, both from the perspective of conversion
modes, and by process approach, and the second portfolio was analyzed in conjunction with the first one to analyze, through the process approach, without considering a
specific context, which processes relate/influence which dimensions of sustainability,
as outlined in the following sections.
7 Results and Discussions
Sustainable development concerns the insertion of sustainable development concerns
into the management of organizations and involves issues such as producing major
innovations in products, processes, and business models that prioritize environmental, economic, social, and governance concerns; transform the core business and
create new business models; generating opportunities such as reducing input use,
which consequently reduces costs, and generating additional revenues from better