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2.3.3 Training and Support
Last but not least, users have to be extensively trained to gain the necessary understanding on sustainability and life cycle assessment, which inevitably requires time
and signifi cant resources. Most users have a background in nutrition, food science,
process engineering, or packaging technology, which provides them valuable insight
in their focus area. In order to be able to make meaningful decisions on the environmental impacts of the products they develop, they need to expand their skill sets to
include this topic. It cannot be expected that the quality of the assessments is comparable to that of a trained LCA specialist at the beginning. Nestlé has trained the
designers with the LCP board game, a “serious” game to learn about the concept of
life cycle assessment that has proven to be very powerful (Fig. 25.1 ). But an initial
training course is not suffi cient. Practice and frequent use of the tool, along with
Fig. 25.1 The LCP board game is the ideal tool to educate employees to life cycle thinking and
life cycle assessment
A. Adams et al.
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