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4 Innovative Aspects and Possible Developments
Innovation, which starts from the management model for the property (property and
facility) and the services to the person, obliges us to rethink the entire construction
process from design to implementation and monitoring: the approach of the initiative
is systemic and sees all the envisaged elements as necessarily and systematically
interdependent.
Thanks to a centralised governance of the data (platform—software—app) and
an intelligent management of information, it is possible to extract the big data from
both processes, through the use of sensors and control units that represent cognitive systems properly so-called (internal acoustic control, use of home automation
and building automation systems), and users, translating them into a holistic view,
achieving a continuous improvement of operational processes (service-level agreement—SLA), improving performance and thus ensuring user satisfaction, in addition
to ensuring continuity of the 24 h service.
5 Conclusions
The project, in its final phase, leads constructing and testing a model that can be
reproduced to meet the demands of a growing market, thereby contributing to the
socio-economic development of the community.
The combined use of BIM and IoT technologies plays an important role for
increasing the efficiency in customer services and facility management. For this reason, our future efforts will continue in this direction and will focus on investigating
the feasibility of this integration with different approaches in building management.
In this research, real-time data from the sensors can be provided and tracked from
the web browser. Analysis and visualization of the data from the sensors will be
important for manage the building, particularly in view of comfort analysis.
Based on the research work and on the case study illustrated, we can conclude
that applying an opportune centralised management model, real estate strategy must
prove able to support the building reuse and relocation.
The choice of a correct and adequate definition of spaces and the provision of
services to the enterprise and to the organisation is true strategic decisions that can
influence the success of a project.
The case study highlights the tight relationship among the, real estate needs, and
the material contribution given by the right strategy implemented by the FM or the
Real Estate Management departments.
Managers have the responsibility to govern the whole process through its individual stages, involving the participating subjects and allocating the necessary resources.
Facility managers are asked to monitor the correct development of the process and,
if necessary, to intervene promptly.
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