social and environmental impacts induced by products and services, due to their
different personal values. More precisely, capturing users’ meanings enables
designers to analyse different aspects: (a) what is perceived by individual potential
users, (b) how do potential users conceptualize their evaluations, and(c) which
evaluations show low or high levels of agreement. The presenter argued that this
knowledge can inform designers on which aspects of products and services they
need to prioritise in order to improve its perceived implications for sustainability,
and which aspects they need to further clarify in order to improve their communicative potential. Considering the meaning-based perspective of potential users can
complement more traditional product-centred approaches such as LCA in early
phases of the design process.
This proposal questions the robustness of the users feedback quantification, and
how to turn these information into designers choices and contribute to product
evolution.
4 Conclusion
The topics addressed in this session were also completed with nearly twenty posters, addressing and illustrating the will to integrate environmental considerations
early in the product design phase fitting the circular economy paradigm.
Considering user centred design within a life cycle thinking approach in order to
ensure the development of sustainable systems open numerous questions and
requires new conceptual and methodological developments, consensus based and
scientifically consistent in order to assess quantitatively users’ behaviours. User
oriented sustainable design intuitively leads to develop service-based models
instead of product-based solutions. Then sustainable design methods and tools
should be integrated with the Product Service Systems design method, which
remains challenging.
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0
International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing,
adaptation, distribution and reproduction in any medium or format, as long as you give appropriate
credit to the original author(s) and the source, provide a link to the Creative Commons license and
indicate if changes were made.
The images or other third party material in this chapter are included in the chapter’s Creative
Commons license, unless indicated otherwise in a credit line to the material. If material is not
included in the chapter’s Creative Commons license and your intended use is not permitted by
statutory regulation or exceeds the permitted use, you will need to obtain permission directly from
the copyright holder.
Sustainable Design of Complex Systems, Products and Services …
369
different personal values. More precisely, capturing users’ meanings enables
designers to analyse different aspects: (a) what is perceived by individual potential
users, (b) how do potential users conceptualize their evaluations, and(c) which
evaluations show low or high levels of agreement. The presenter argued that this
knowledge can inform designers on which aspects of products and services they
need to prioritise in order to improve its perceived implications for sustainability,
and which aspects they need to further clarify in order to improve their communicative potential. Considering the meaning-based perspective of potential users can
complement more traditional product-centred approaches such as LCA in early
phases of the design process.
This proposal questions the robustness of the users feedback quantification, and
how to turn these information into designers choices and contribute to product
evolution.
4 Conclusion
The topics addressed in this session were also completed with nearly twenty posters, addressing and illustrating the will to integrate environmental considerations
early in the product design phase fitting the circular economy paradigm.
Considering user centred design within a life cycle thinking approach in order to
ensure the development of sustainable systems open numerous questions and
requires new conceptual and methodological developments, consensus based and
scientifically consistent in order to assess quantitatively users’ behaviours. User
oriented sustainable design intuitively leads to develop service-based models
instead of product-based solutions. Then sustainable design methods and tools
should be integrated with the Product Service Systems design method, which
remains challenging.
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0
International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing,
adaptation, distribution and reproduction in any medium or format, as long as you give appropriate
credit to the original author(s) and the source, provide a link to the Creative Commons license and
indicate if changes were made.
The images or other third party material in this chapter are included in the chapter’s Creative
Commons license, unless indicated otherwise in a credit line to the material. If material is not
included in the chapter’s Creative Commons license and your intended use is not permitted by
statutory regulation or exceeds the permitted use, you will need to obtain permission directly from
the copyright holder.
Sustainable Design of Complex Systems, Products and Services …
369