Sustainable Design of Complex Systems,
Products and Services with User
Integration into Design
Nicolas Perry and Julien Garcia
Abstract This is the synthesis of the presentation of the session entitled
“Sustainable design of complex systems, products and services with user integration into design” of the LCM-2017 conference. This session was interested in
sustainable design which is of high interest for a large range of stakeholders.
Indeed, customer’s expectations, regulations and market pressure are some drivers
that moves design teams towards the consideration of sustainable dimensions over
the life cycle of an industrial system. Integration of users into the product design
development becomes more and more crucial, for example, through service oriented
offers, involving the users as effective actors of the product design. One of the weak
point associated being that users may have bad or unexpected behaviour during use
phase, inducing then increased impacts and placing the use phase as the main
contributor. New approaches, methods, and tools used by or for industrial stakeholders in order to face such challenges were presented and discussed. The session
started with product oriented presentations and proposals, and slightly moved to the
concepts of service oriented design and integration of human into the loop.
1 Product and Process
Martin Kirchner (Evonik Technology & Infrastructure), presented the PODeST
(Process Optimization and Development through Sustainability) project in which
sustainability becomes a parameter for process development and optimisation. Early
identification of the potential opportunities and risks associated with new products
and processes becomes of high importance, and Evonik’s Life Cycle Management
N. Perry (&)
Arts et Métiers, I2M, CNRS, Bordeaux, France
e-mail: nicolas.perry@ensam.eu
J. Garcia
Groupe PSA, Vélizy-Villacoublay, France
© The Author(s) 2018
E. Benetto et al. (eds.), Designing Sustainable Technologies,
Products and Policies, https://doi.org/10.1007/978-3-319-66981-6_40
365
Products and Services with User
Integration into Design
Nicolas Perry and Julien Garcia
Abstract This is the synthesis of the presentation of the session entitled
“Sustainable design of complex systems, products and services with user integration into design” of the LCM-2017 conference. This session was interested in
sustainable design which is of high interest for a large range of stakeholders.
Indeed, customer’s expectations, regulations and market pressure are some drivers
that moves design teams towards the consideration of sustainable dimensions over
the life cycle of an industrial system. Integration of users into the product design
development becomes more and more crucial, for example, through service oriented
offers, involving the users as effective actors of the product design. One of the weak
point associated being that users may have bad or unexpected behaviour during use
phase, inducing then increased impacts and placing the use phase as the main
contributor. New approaches, methods, and tools used by or for industrial stakeholders in order to face such challenges were presented and discussed. The session
started with product oriented presentations and proposals, and slightly moved to the
concepts of service oriented design and integration of human into the loop.
1 Product and Process
Martin Kirchner (Evonik Technology & Infrastructure), presented the PODeST
(Process Optimization and Development through Sustainability) project in which
sustainability becomes a parameter for process development and optimisation. Early
identification of the potential opportunities and risks associated with new products
and processes becomes of high importance, and Evonik’s Life Cycle Management
N. Perry (&)
Arts et Métiers, I2M, CNRS, Bordeaux, France
e-mail: nicolas.perry@ensam.eu
J. Garcia
Groupe PSA, Vélizy-Villacoublay, France
© The Author(s) 2018
E. Benetto et al. (eds.), Designing Sustainable Technologies,
Products and Policies, https://doi.org/10.1007/978-3-319-66981-6_40
365