Chapter 11
MiraMap: A Collective Awareness
Platform to Support Open Policy-Making
and the Integration of the Citizens’
Perspective in Urban Planning and
Governance
Francesca De Filippi, Cristina Coscia and Roberta Guido
11.1 Introduction
When exploring innovative approaches for a more inclusive and sustainable urban
planning and governance using the ICTs, the set up of the methodological framework is particularly relevant in order to address the complexity and dynamics of
urban development, and to deal with the interaction of multidisciplinary concepts
and contributions, as it will be demonstrated through the case study in Torino (Italy).
MiraMap is an ongoing project led by the Politecnico di Torino (Italy), deeply
rooted in a pilot experience named Crowdmapping Mirafiori Sud (CMMS): the aim
is to set up a governing tool which integrates citizens’ perspective—through their
effective engagement—in the design and production of public services and the use of
a collaborative platform, which benefits from a social networking and a web-based
mapping system.
Thus, the project takes into account both the application of participative methods
and techniques, which support the community to identify problems and resources, and
the integration of data and development of ICT-governing tools for public stakeholders. Participative planning is then intended as a way to think over the public action,
either in the relationship with citizens or in the public space management. Moreover,
the integration of eGovernment and social network paradigms is experimented here
to enlarge the target of users and, in doing so, fostering citizen engagement and
empowerment.
F. De Filippi (B) · C. Coscia
Department of Architecture and Design, Politecnico di Torino, Turin, Italy
e-mail: francesca.defilippi@polito.it
C. Coscia
e-mail: cristina.coscia@polito.it
R. Guido
Department of Architecture Design and Urban Planning, University of Sassari, Sassari, Italy
e-mail: rguido@uniss.it
© The Author(s) 2018
S. Hostettler et al. (eds.), Technologies for Development,
https://doi.org/10.1007/978-3-319-91068-0_11
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