design. The final design was the responsibility of the site managers (each of the sites
has a site manager) for the different case studies. The site managers also played a
crucial role in organising the three steps of the participatory design.
The first step took place in 2012, and the results of this step are reported in
Rasenberg et al. (2013). In the first step, interviews were held with representatives of
a wide range of stakeholders. First step focused on identifying different views on
ecological, economic and social objectives of multi-use platforms, challenges and
technical, social-economic and ecological constraints faced. Equipped with a
resulting wish list from this step, designers started working on developing the first
design options. These design options were discussed later in the second step in an
interactive round table session involving all relevant stakeholders.
The second step constituted of an iterative cycle where draft design options were
presented and developed. The information provided valuable input to the designers
that were responsible for the final design. Based on the discussions in the round table
sessions on these design options with regard to ecological, economic, social, technical and governance aspects, the design options were translated into a final design
concept.
Last step constituted of a round table session where the final design concept was
evaluated with the participating stakeholders. This ultimately led to a design concept
which was thoroughly analysed, technically feasible and preferably supported by all
the stakeholders represented at the round table.
MERMAID
Participatory
Design
Step 1
Step 2
Step 3
Set up
questionnaire/
interview questions
Select participants
Plan interviews
with participants
Present design
Evaluate design
and process
Organise round
table meeting
Report on meeting
Final design ready
Report on meeting
Design
options
Evaluate
Present design
options
Recommendations for design
Adjust design
options
Present new
design options
Take design
options
Discuss/evaluate
Present
discussion/
evaluation
Analyse results
List with wishes
and needs
particpants
Report on
meeting
Organise round
table meeting
Fig. 2.1 Overview of the MERMAID participatory design process
2 Stakeholder Involvement in Technological Design: Lessons Learned from the. . .
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