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Sensemaking in Safety Critical and Complex Situations
FIGURE 2.7 Overview of a m acro-ergonomic analysis.
some key guidelines for successful integration of HF into accident investigation are
given below:
• Organisations should ensure that a least one member of the team has HF
training or that the team is supported by a suitably qualified and experienced ( SQEP) professional in HF. Normally, this means that the individual
will be registered with the national HF/ Ergonomics Society at a suitable
level ( is a Chartered Member in the UK).
• Local investigation at site:
• How did the involved actors understand and make sense of the situation? ( Is there any support for resilience or a uto-detection of errors?)
• Were there risk factors for human error in the workspace at the time?
• Is there any evidence for fatigue, long hours or other organisational,
environmental factors that might increase the propensity for human
error or violations?
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