135
9
Unified B ridge – Design
Concepts and Results
F. B. Bjørneseth
Norwegian University of Technology and
Science, Kongsberg Maritime
BACKGROUND AND DRIVING FORCES
The increasingly advanced automation systems controlling modern sea vessels have
led to more complex user interfaces. A typical operator must interact with several
different systems, often with different interface styles, during an operation. Complex
and multiple interfaces can cause cognitive overload if the operator is presented with
excess information. The operator can also be physically affected if the equipment is
poorly placed. Depending on the ship owner, the shipyard and the suppliers of equipment, the composition of the equipment in the operator station can vary considerably
and is often ergonomically s ub-optimal. From the user’s part, the process of sensemaking becomes more important in such a complex environment. By sensemaking,
we mean the dynamic, iterative process of observing, orienting and acting in a social
setting, thereby creating a shared understanding ( Kilskar et al. 2019; Weick, 1988).
This section examines the effect of a how a user-centred design process together with
design thinking was a differentiator when designing a new ship bridge environment.
CONTENTS
Background and Driving Forces
135
............................................................................
The Design Criteria and Sensemaking
136
...................................................................
In Perspective
137
.........................................................................................................
The User-Centred Design Process and Design Thinking
137
.......................................
Methods
139
..................................................................................................................
Emphasize
139
.........................................................................................................
Define
140
................................................................................................................
The Luxury Problems and the Cognitive Load
142
......................................................
Ideation
144
..............................................................................................................
Prototype
145
...........................................................................................................
The Requirements
146
..................................................................................................
Evolution
146
................................................................................................................
Testing
147
...............................................................................................................
Standards and Regulations
148
.....................................................................................
Experiences, Benefits and Challenges
150
...................................................................
References
151
..............................................................................................................
9
Unified B ridge – Design
Concepts and Results
F. B. Bjørneseth
Norwegian University of Technology and
Science, Kongsberg Maritime
BACKGROUND AND DRIVING FORCES
The increasingly advanced automation systems controlling modern sea vessels have
led to more complex user interfaces. A typical operator must interact with several
different systems, often with different interface styles, during an operation. Complex
and multiple interfaces can cause cognitive overload if the operator is presented with
excess information. The operator can also be physically affected if the equipment is
poorly placed. Depending on the ship owner, the shipyard and the suppliers of equipment, the composition of the equipment in the operator station can vary considerably
and is often ergonomically s ub-optimal. From the user’s part, the process of sensemaking becomes more important in such a complex environment. By sensemaking,
we mean the dynamic, iterative process of observing, orienting and acting in a social
setting, thereby creating a shared understanding ( Kilskar et al. 2019; Weick, 1988).
This section examines the effect of a how a user-centred design process together with
design thinking was a differentiator when designing a new ship bridge environment.
CONTENTS
Background and Driving Forces
135
............................................................................
The Design Criteria and Sensemaking
136
...................................................................
In Perspective
137
.........................................................................................................
The User-Centred Design Process and Design Thinking
137
.......................................
Methods
139
..................................................................................................................
Emphasize
139
.........................................................................................................
Define
140
................................................................................................................
The Luxury Problems and the Cognitive Load
142
......................................................
Ideation
144
..............................................................................................................
Prototype
145
...........................................................................................................
The Requirements
146
..................................................................................................
Evolution
146
................................................................................................................
Testing
147
...............................................................................................................
Standards and Regulations
148
.....................................................................................
Experiences, Benefits and Challenges
150
...................................................................
References
151
..............................................................................................................