83
Prospective Sensemaking
of this chapter was to demonstrate how prospective sensemaking can be operationalized based on how the events prior to the accident are identified in the Accident
Investigation Board report, where the root cause was said to be misunderstanding of
the situation on the frigate bridge. At the same time, specific criticism is put forward
towards both the tanker and the shipping control centre without describing the details
of collaboration and technology use including a focus on how key actors plan and
organize for future events. This chapter has argued for the relevance of prospective
sensemaking as a ( future) tool to increase understanding of interaction in complex
socio-technical work environments while the chapter has also demonstrated how
such applied use of prospective sensemaking can be grounded in an operationalization and conceptualization that is empirically rooted, so as to contribute to safeguarding safety in complex organizational domains.
REFERENCES
AIBN ( 2019). Delrapport 1 Om Kollisjonen Mellom Fregatten Knm Helge Ingstad Og
Tankbåten Sola TS Utenfor Stureterminalen I Hjeltefjorden, Hordaland, 8 November
2018. Statens Havarikommisjon for Transport.
De Boer, R. & Dekker, S. ( 2017). Models of automation surprise: Results of a field survey in
aviation. Safety 3: 1–11.
Dekker, S. ( 2013). On the epistemology and ethics of communicating a cartesian consciousness. Safety Science 56: 96–99.
Dourish, P. & Bellotti, V. ( 2002). Awareness and coordination in shared workspaces, in:
Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work.
ACM, Toronto, Ontario, Canada.
Endsley, M. R. ( 1995). Toward a theory of situation awareness in dynamic systems. Human
Factors 37: 32–64.
Endsley, M. R. ( 2019). Human Factors & Aviation Safety, Testimony to the United States
House of Representatives Hearing on Boeing 737-Max8 Crashes—December 11, 2019.
Evjemo T. E. & Johnsen, S.O. ( 2019). Lessons learned from increased automation in aviation: the paradox related to the high degree of safety. ESREL 2019.
Evjemo, T. E. ( 2017). Understanding ( organizational) practices in safety research: Proximity
versus distance and some research implications. In Bernatik, A., Kocurkova, L. &
Jørgensen, K. ( eds). Prevention of Accidents at Work. London: CRC Press.
Klemets, J. & Evjemo, T. E. ( 2014). Technology-mediated awareness: Facilitating the handling of ( un) wanted interruptions in a hospital setting. International Journal of Medical
Informatics 83( 9): 670–682.
Rosness, R., Evjemo, T. E., Haavik, T. & Wærø, I. ( 2016). Prospective sensemaking in the
operating theatre. Cognition, Technology & Work 18( 1): 53–69.
Schmidt, K. ( 2002). The problem with ‘ awareness’: Introductory remarks on ‘ awareness in
CSCW’. Computer Supported Cooperative Work 11: 285–298.
Suchman, L. ( 1987). Plans and Situated Actions. New York: Cambridge University Press.
Suchman, L. ( 2007). Human-Machine Reconfigurations: Plans and Situated Actions. New
York: Cambridge University Press.
Weick, K. E. ( 1995). Sensemaking in Organizations. Thousand Oaks: SAGE.
Weick, K. E., Sutcliffe, K. M. & Obstfeld, D. ( 2005). Organizing and the process of sensemaking. Organization Science 16( 4): 409–421.
Prospective Sensemaking
of this chapter was to demonstrate how prospective sensemaking can be operationalized based on how the events prior to the accident are identified in the Accident
Investigation Board report, where the root cause was said to be misunderstanding of
the situation on the frigate bridge. At the same time, specific criticism is put forward
towards both the tanker and the shipping control centre without describing the details
of collaboration and technology use including a focus on how key actors plan and
organize for future events. This chapter has argued for the relevance of prospective
sensemaking as a ( future) tool to increase understanding of interaction in complex
socio-technical work environments while the chapter has also demonstrated how
such applied use of prospective sensemaking can be grounded in an operationalization and conceptualization that is empirically rooted, so as to contribute to safeguarding safety in complex organizational domains.
REFERENCES
AIBN ( 2019). Delrapport 1 Om Kollisjonen Mellom Fregatten Knm Helge Ingstad Og
Tankbåten Sola TS Utenfor Stureterminalen I Hjeltefjorden, Hordaland, 8 November
2018. Statens Havarikommisjon for Transport.
De Boer, R. & Dekker, S. ( 2017). Models of automation surprise: Results of a field survey in
aviation. Safety 3: 1–11.
Dekker, S. ( 2013). On the epistemology and ethics of communicating a cartesian consciousness. Safety Science 56: 96–99.
Dourish, P. & Bellotti, V. ( 2002). Awareness and coordination in shared workspaces, in:
Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work.
ACM, Toronto, Ontario, Canada.
Endsley, M. R. ( 1995). Toward a theory of situation awareness in dynamic systems. Human
Factors 37: 32–64.
Endsley, M. R. ( 2019). Human Factors & Aviation Safety, Testimony to the United States
House of Representatives Hearing on Boeing 737-Max8 Crashes—December 11, 2019.
Evjemo T. E. & Johnsen, S.O. ( 2019). Lessons learned from increased automation in aviation: the paradox related to the high degree of safety. ESREL 2019.
Evjemo, T. E. ( 2017). Understanding ( organizational) practices in safety research: Proximity
versus distance and some research implications. In Bernatik, A., Kocurkova, L. &
Jørgensen, K. ( eds). Prevention of Accidents at Work. London: CRC Press.
Klemets, J. & Evjemo, T. E. ( 2014). Technology-mediated awareness: Facilitating the handling of ( un) wanted interruptions in a hospital setting. International Journal of Medical
Informatics 83( 9): 670–682.
Rosness, R., Evjemo, T. E., Haavik, T. & Wærø, I. ( 2016). Prospective sensemaking in the
operating theatre. Cognition, Technology & Work 18( 1): 53–69.
Schmidt, K. ( 2002). The problem with ‘ awareness’: Introductory remarks on ‘ awareness in
CSCW’. Computer Supported Cooperative Work 11: 285–298.
Suchman, L. ( 1987). Plans and Situated Actions. New York: Cambridge University Press.
Suchman, L. ( 2007). Human-Machine Reconfigurations: Plans and Situated Actions. New
York: Cambridge University Press.
Weick, K. E. ( 1995). Sensemaking in Organizations. Thousand Oaks: SAGE.
Weick, K. E., Sutcliffe, K. M. & Obstfeld, D. ( 2005). Organizing and the process of sensemaking. Organization Science 16( 4): 409–421.