Dynamics of Industrial Revolution 4.0: Digital Technology Transformation and Cultural Evolution –
Wulandari et al (eds)
© 2021 The Author(s), ISBN 978-1-032-04451-4
Millenial Generation’s Online Behavior in the humanity of the
Pancasila
R. Machfiroh & M.F.A. Zahra
Telkom University, Bandung, Indonesia
ABSTRACT: The development of digital technology as a feature of globalization has shortened
distance, space, time, and is inevitable. Indonesian citizens as internet users are always increasing.
This study analyzed the development of digital citizenship in Indonesia and whether it can provide
an alternative solution in the establishment of digital citizenship. The method used in this research
was case study. The data collection techniques used questionnaires and interviews with junior high
school students in Bandung, Indonesia, with a sample of 450 people. Data analysis was descriptive
analytics. The results indicate that the millenial generation’s online behavior, in the humanity of
the Pancasila, still needs to be improved regarding digital etiquette competence, through group
power in social media “who controls social media, he controls the world” to make it happen. The
implications are to reconstruct rules of use and users of social media and appropriate educational
models for digital citizens.
Keywords: civic education, digital era, online behaviour, millenial generation, humanity of the
Pancasila
1 INTRODUCTION
Based on Van Dijk’s research, presented at the Sharing Session event at Directorate of Research
and Community Service of Telkom University in 2015, the number of internet users in Indonesia
increases every year, reaching 19.460 million as of 2015. Indonesia experienced a sharp increase
associated with the use of Information Communication Technology ICT. However, currently only
part of Indonesia is on the level of the digital world used for education and employment. Other
influences result from the exposure of negative access to children and adolescents with bad information flooding the internet (Setiawan 2009). Shock culture and the influence of bad information
construct Indonesian citizens’ low attitude of communication, tolerance, and care, while in this
current digital era the value to be upheld is tolerance and care for others. Education is one of the
principal pillars to the development of moral quality (Komalasari 2017).
The rapid development of technology had an impact on the behavior and character of people who
lived the area. Junior high-school adolescents, the object of this research and based on theories,
fall into the birth category of 2001–2010. Characteristics of generation Z are being able to describe
actual conditions occurring to and serving adolescents. They also have an instant mindset, are
technology dependent, tend to be popular in social media, have minimal social interaction power,
and even manage to be individualistic (Renzulli, available at https://goo.gl/cTymz4, accessed on
December 10, 2018). Therefore, it is foreseen that teenagers use the internet not to find learning
resources, but to stream and play social media. Line/WhatsApp, Instagram, Twitter, and Facebook
are favorite social media sites. However, there was an imbalance between digital knowledge and
skills, and the ability to operate them fully.
DOI 10.1201/9781003193241-66
355
Wulandari et al (eds)
© 2021 The Author(s), ISBN 978-1-032-04451-4
Millenial Generation’s Online Behavior in the humanity of the
Pancasila
R. Machfiroh & M.F.A. Zahra
Telkom University, Bandung, Indonesia
ABSTRACT: The development of digital technology as a feature of globalization has shortened
distance, space, time, and is inevitable. Indonesian citizens as internet users are always increasing.
This study analyzed the development of digital citizenship in Indonesia and whether it can provide
an alternative solution in the establishment of digital citizenship. The method used in this research
was case study. The data collection techniques used questionnaires and interviews with junior high
school students in Bandung, Indonesia, with a sample of 450 people. Data analysis was descriptive
analytics. The results indicate that the millenial generation’s online behavior, in the humanity of
the Pancasila, still needs to be improved regarding digital etiquette competence, through group
power in social media “who controls social media, he controls the world” to make it happen. The
implications are to reconstruct rules of use and users of social media and appropriate educational
models for digital citizens.
Keywords: civic education, digital era, online behaviour, millenial generation, humanity of the
Pancasila
1 INTRODUCTION
Based on Van Dijk’s research, presented at the Sharing Session event at Directorate of Research
and Community Service of Telkom University in 2015, the number of internet users in Indonesia
increases every year, reaching 19.460 million as of 2015. Indonesia experienced a sharp increase
associated with the use of Information Communication Technology ICT. However, currently only
part of Indonesia is on the level of the digital world used for education and employment. Other
influences result from the exposure of negative access to children and adolescents with bad information flooding the internet (Setiawan 2009). Shock culture and the influence of bad information
construct Indonesian citizens’ low attitude of communication, tolerance, and care, while in this
current digital era the value to be upheld is tolerance and care for others. Education is one of the
principal pillars to the development of moral quality (Komalasari 2017).
The rapid development of technology had an impact on the behavior and character of people who
lived the area. Junior high-school adolescents, the object of this research and based on theories,
fall into the birth category of 2001–2010. Characteristics of generation Z are being able to describe
actual conditions occurring to and serving adolescents. They also have an instant mindset, are
technology dependent, tend to be popular in social media, have minimal social interaction power,
and even manage to be individualistic (Renzulli, available at https://goo.gl/cTymz4, accessed on
December 10, 2018). Therefore, it is foreseen that teenagers use the internet not to find learning
resources, but to stream and play social media. Line/WhatsApp, Instagram, Twitter, and Facebook
are favorite social media sites. However, there was an imbalance between digital knowledge and
skills, and the ability to operate them fully.
DOI 10.1201/9781003193241-66
355