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30 Corporate Drive, Suite 400, Burlington, MA 01803, USA
Linacre House, Jordan Hill, Oxford OX2 8DP, UK
Copyright © 2009, Elsevier Ltd. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior
written permission of the publisher.
Permissions may be sought directly from Elsevier’s Science & Technology
Rights Department in Oxford, UK: phone: (+44) 1865 843830, fax: (+44)
1865 853333, E-mail: permissions@elsevier.com. You may also complete
your request online via the Elsevier homepage (http://elsevier.com), by
selecting “Support & Contact” then “Copyright and Permission” and then
“Obtaining Permissions.”
Library of Congress Cataloging-in-Publication Data
Application submitted
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library.
ISBN: 978-0-7506-8149-0
For information on all Butterworth–Heinemann publications visit our
Web site at www.elsevierdirect.com
Printed in China
09 10 11 12 13
10 9 8 7 6 5 4 3 2 1
Working together to grow
libraries in developing countries
www.elsevier.com | www.bookaid.org | www.sabre.org