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© The Author(s) 2021
T. Lynn et al. (eds.), Data Privacy and Trust in Cloud Computing,
Palgrave Studies in Digital Business & Enabling Technologies,
https://doi.org/10.1007/978-3-030-54660-1_5
CHAPTER 5
Justice vs Control in Cloud Computing:
A Conceptual Framework for Positioning
a Cloud Service Provider’s Privacy
Orientation
Valerie Lyons
Abstract The continued rise in frequency and magnitude of cloud-based
privacy breaches brings to the fore the challenges experienced by cloud
service providers (CSPs) in balancing the need to maximize profit with the
need to maintain data privacy. With a backdrop of the ineffectiveness of
regulatory approaches to protecting privacy, this chapter explores privacy
from a non-regulatory perspective—instead exploring a CSP’s approach to
privacy as dynamics of control and justice. We apply control theory to
represent the CSP’s compliance with privacy legislation and power over
data, and we apply justice theory to represent the CSP exceeding compliance. Control theories, such as social contract theory, have frequently
V. Lyons (*)
The Linc Centre, BH Consulting, Blanchardstown Technology University,
Dublin, Ireland
e-mail: valerie.lyons3@mail.dcu.ie