1
© The Author(s) 2021
T. Lynn et al. (eds.), Data Privacy and Trust in Cloud Computing,
Palgrave Studies in Digital Business & Enabling Technologies,
https://doi.org/10.1007/978-3-030-54660-1_1
CHAPTER 1
Understanding Trust and Cloud Computing:
An Integrated Framework for Assurance
and Accountability in the Cloud
Theo Lynn, Lisa van der Werff, and Grace Fox
Abstract Trust is regularly cited as one the main barriers for increased adoption of cloud computing, however conceptualisations of trust in cloud computing literature can be simplistic. This chapter briefly introduces the trust
literature including definitions and antecedents of trust. Following an overview of cloud computing, we discuss some of the cited barriers to trust in
cloud computing, and proposed mechanisms for building trust in the cloud.
We present a high-level framework for exploring assurance (trust building)
and accountability (trust repair) in the cloud and call for a more integrated
multi-stakeholder approach to trust research in this multi-faceted context.
T. Lynn (*) • L. van der Werff • G. Fox
Irish Institute of Digital Business, DCU Business School,
Dublin, Ireland
e-mail: theo.lynn@dcu.ie; lisa.vanderwerff@dcu.ie; Grace.Fox@dcu.ie
© The Author(s) 2021
T. Lynn et al. (eds.), Data Privacy and Trust in Cloud Computing,
Palgrave Studies in Digital Business & Enabling Technologies,
https://doi.org/10.1007/978-3-030-54660-1_1
CHAPTER 1
Understanding Trust and Cloud Computing:
An Integrated Framework for Assurance
and Accountability in the Cloud
Theo Lynn, Lisa van der Werff, and Grace Fox
Abstract Trust is regularly cited as one the main barriers for increased adoption of cloud computing, however conceptualisations of trust in cloud computing literature can be simplistic. This chapter briefly introduces the trust
literature including definitions and antecedents of trust. Following an overview of cloud computing, we discuss some of the cited barriers to trust in
cloud computing, and proposed mechanisms for building trust in the cloud.
We present a high-level framework for exploring assurance (trust building)
and accountability (trust repair) in the cloud and call for a more integrated
multi-stakeholder approach to trust research in this multi-faceted context.
T. Lynn (*) • L. van der Werff • G. Fox
Irish Institute of Digital Business, DCU Business School,
Dublin, Ireland
e-mail: theo.lynn@dcu.ie; lisa.vanderwerff@dcu.ie; Grace.Fox@dcu.ie