collection, use and disclosure of his/her personal data by all websites for their stated
purpose.
254
The obligation to obtain consent lies with the organisation collecting such data
(whether by itself or through data intermediaries).
255
Do Not Call Registries The PDPA established a number of “Do Not Call Registries” (each a “DNCR”)
256 to which a person may add (or remove) his Singapore
telephone number (whether personal, business, or otherwise).
257 This is an opt-out
system. No marketing messages shall be sent (whether in sound, text, visual or other
form (including voice or video calls made through a data service or other electronic
means))
258 to a Singapore telephone number which is in a relevant DNCR.
259 Even
if a number is not in a DNCR, a marketing message sent to such number must
include specific information on the sending individual or organisation,
260 and must
not conceal the identity of the sender.
261
No one shall, as a condition for supplying “goods, services, land, interest, or
opportunity” (collectively “services”), require another to give consent for the sending of a marketing message to a Singapore phone number “beyond what is reasonable to provide” such services.
262 Consent given in such circumstances or obtained
through providing false or misleading information or by using deceptive or misleading practices is not validly given.
263 Consent given under the DNCR provisions may
also be withdrawn at any time.
264
The DNCR provisions apply where either the sender or recipient is in Singapore
when the message is sent or accessed, respectively.
265 The DNCR provisions operate
in conjunction with the rest of the PDPA, and organisations must comply with both
sets of provisions regarding Singapore telephone numbers.
266
254 PDPC Advisory Guidelines for Selected Topics para 6.9.
255 PDPC Advisory Guidelines for Selected Topics para 6.10.
256 PDPC Advisory Guidelines on the Do Not Call Provisions para 1.8. The DNCR provisions came
into effect on 2 January 2014: Personal Data Protection Act 2012 (Commencement) Notification
2013 (S 708 of 2013).
257 PDPA ss 39–40; PDPC Advisory Guidelines on Key Concepts para 2.7.
258 PDPA s 37; PDPC Advisory Guidelines on DNCR Provisions para 1.8.
259 PDPA s 43(1). There are at present three DNCRs: for voice calls, text messages, and fax
messages. Advisory Guidelines on DNCR Provisions para 1.8.
260 PDPA s 44(1).
261 PDPA s 45(1). This provision applies to voice calls only.
262 PDPA s 46(1).
263 PDPA s 46(2).
264 PDPA s 47(6).
265 PDPA s 38.
266 PDPC Advisory Guidelines on Key Concepts para 2.7.
334
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purpose.
254
The obligation to obtain consent lies with the organisation collecting such data
(whether by itself or through data intermediaries).
255
Do Not Call Registries The PDPA established a number of “Do Not Call Registries” (each a “DNCR”)
256 to which a person may add (or remove) his Singapore
telephone number (whether personal, business, or otherwise).
257 This is an opt-out
system. No marketing messages shall be sent (whether in sound, text, visual or other
form (including voice or video calls made through a data service or other electronic
means))
258 to a Singapore telephone number which is in a relevant DNCR.
259 Even
if a number is not in a DNCR, a marketing message sent to such number must
include specific information on the sending individual or organisation,
260 and must
not conceal the identity of the sender.
261
No one shall, as a condition for supplying “goods, services, land, interest, or
opportunity” (collectively “services”), require another to give consent for the sending of a marketing message to a Singapore phone number “beyond what is reasonable to provide” such services.
262 Consent given in such circumstances or obtained
through providing false or misleading information or by using deceptive or misleading practices is not validly given.
263 Consent given under the DNCR provisions may
also be withdrawn at any time.
264
The DNCR provisions apply where either the sender or recipient is in Singapore
when the message is sent or accessed, respectively.
265 The DNCR provisions operate
in conjunction with the rest of the PDPA, and organisations must comply with both
sets of provisions regarding Singapore telephone numbers.
266
254 PDPC Advisory Guidelines for Selected Topics para 6.9.
255 PDPC Advisory Guidelines for Selected Topics para 6.10.
256 PDPC Advisory Guidelines on the Do Not Call Provisions para 1.8. The DNCR provisions came
into effect on 2 January 2014: Personal Data Protection Act 2012 (Commencement) Notification
2013 (S 708 of 2013).
257 PDPA ss 39–40; PDPC Advisory Guidelines on Key Concepts para 2.7.
258 PDPA s 37; PDPC Advisory Guidelines on DNCR Provisions para 1.8.
259 PDPA s 43(1). There are at present three DNCRs: for voice calls, text messages, and fax
messages. Advisory Guidelines on DNCR Provisions para 1.8.
260 PDPA s 44(1).
261 PDPA s 45(1). This provision applies to voice calls only.
262 PDPA s 46(1).
263 PDPA s 46(2).
264 PDPA s 47(6).
265 PDPA s 38.
266 PDPC Advisory Guidelines on Key Concepts para 2.7.
334
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