Chapter 20
Human Resources Management
for Infrastructure
You don’t implement change easily in Japan unless you
explain very clearly why you need to do this change, how
you’re going to do this change and what’s going to be the
outcome of this change. If you offset or you forget to explain
one of these three steps you’re not going to do it.
Carlos Ghosn
Technology is nothing. What’s important is that you have a
faith in people, that they’re basically good and smart, and if
you give them tools, they’ll do wonderful things with them.
Steve Jobs
No institution can possibly survive if it needs geniuses or
supermen to manage it. It must be organized in such a way as
to be able to get along under a leadership composed of
average human beings.
Peter Drucker
. . .Think for the first time in your life, not as a cautious
professional, but as a risk taker, as an entrepreneur.
Jeffrey Archer (Not a penny more, not a penny less)
. . .we have reached a point where we cannot advance further
on this project without the professional abilities of everyone
seated around this table. Let me assure you, gentlemen, that
your selection has not been a random exercise.
Jeffrey Archer (Honour among thieves)
Learn from the mistakes of others. You can’t live long enough
to make them all yourself.
Eleanor Roosevelt
Nothing important gets done without people. Infrastructure certainly needs people to
design the systems that will provide the services. However, once operational, the
infrastructure network or service needs other people to run the organisation, be it on
the maintenance side for equipment or the public relations when dealing with
© Springer Nature Switzerland AG 2021
V. Proag, Infrastructure Planning and Management: An Integrated Approach,
https://doi.org/10.1007/978-3-030-48559-7_20
563
Human Resources Management
for Infrastructure
You don’t implement change easily in Japan unless you
explain very clearly why you need to do this change, how
you’re going to do this change and what’s going to be the
outcome of this change. If you offset or you forget to explain
one of these three steps you’re not going to do it.
Carlos Ghosn
Technology is nothing. What’s important is that you have a
faith in people, that they’re basically good and smart, and if
you give them tools, they’ll do wonderful things with them.
Steve Jobs
No institution can possibly survive if it needs geniuses or
supermen to manage it. It must be organized in such a way as
to be able to get along under a leadership composed of
average human beings.
Peter Drucker
. . .Think for the first time in your life, not as a cautious
professional, but as a risk taker, as an entrepreneur.
Jeffrey Archer (Not a penny more, not a penny less)
. . .we have reached a point where we cannot advance further
on this project without the professional abilities of everyone
seated around this table. Let me assure you, gentlemen, that
your selection has not been a random exercise.
Jeffrey Archer (Honour among thieves)
Learn from the mistakes of others. You can’t live long enough
to make them all yourself.
Eleanor Roosevelt
Nothing important gets done without people. Infrastructure certainly needs people to
design the systems that will provide the services. However, once operational, the
infrastructure network or service needs other people to run the organisation, be it on
the maintenance side for equipment or the public relations when dealing with
© Springer Nature Switzerland AG 2021
V. Proag, Infrastructure Planning and Management: An Integrated Approach,
https://doi.org/10.1007/978-3-030-48559-7_20
563