86
C. A. González Chávez et al.
this element of analysis from a negative perspective considering it a challenge. This
study finds a limitation on the usage of terms which have absorbed a broad range
of concepts and on the consideration of case studies from a wide set of industries.
To overcome these concerns, the authors suggest focalizing companies that share as
many characteristics as possible.
6.7 Conclusions
In this paper, the authors aimed to characterise the interactions between PSS and
digital technologies, and to position further research which can contribute to the
implementation of more successful and sustainable PSS.
Through the findings, a list of enablers and constraints were identified to understand the current scenario. This way a set of seven enablers and six constraints are
presented and explained thoroughly. Through their analysis authors conclude that
implementation and operation of efficient PSS which comply with sustainability
concerns depend highly on the appropriate and in-depth consideration of other organizations and stakeholders involved in the process. Consequently, some of the most
discussed results include the relevance of data monitoring, collection, and analysis
and it is emphasized as an enabler for better-informed decisions which can support
more sustainable and efficient operations through a PSS lifecycle.
The organizational capabilities in both cultural and technological aspects have
shown potential for a strong impact in PSS transition. Also, the possibility of new
distribution channels is highlighted in the literature as an unexplored area where the
usage of manufacturing technologies could represent revolutionary changes in the
costs of logistics and downtimes.
References
Alcayaga A, Wiener M, Hansen EG (2019) Towards a framework of smart-circular systems: an
integrative literature review. J Clean Prod 221:622–634
Alghisi A, Saccani N (2015) Internal and external alignment in the servitization journey—overcoming the challenges. Prod Plan Control 26:1219–1232
Annarelli A, Battistella C, Nonino F (2016) Product service system: a conceptual framework from
a systematic review. J Clean Prod 139:1011–1032
Annarelli A, Battistella C, Borgianni Y, Nonino F (2017) Predicting the value of product servicesystems for potential future implementers: result for multiple industrial case studies. Procedia
CIRP 47:436–441
Antikainen M, Uusitalo T, Kivikytö-Reponen P (2018) Digitalisation as an enabler for circular
economy. Procedia CIRP 73:45–49
Ardolino M, Saccani N, Perona M (2013) Preliminary analysis on the enabling role of digital
technologies and platform strategy for the servitization of companies. Ind Syst Eng Prelim 73–78
Ardolino M, Saccani N, Gaiardelli P, Rapaccini M (2016) Exploring the key enabling role of digital
technologies for PSS offerings. Procedia CIRP 47:561–566
C. A. González Chávez et al.
this element of analysis from a negative perspective considering it a challenge. This
study finds a limitation on the usage of terms which have absorbed a broad range
of concepts and on the consideration of case studies from a wide set of industries.
To overcome these concerns, the authors suggest focalizing companies that share as
many characteristics as possible.
6.7 Conclusions
In this paper, the authors aimed to characterise the interactions between PSS and
digital technologies, and to position further research which can contribute to the
implementation of more successful and sustainable PSS.
Through the findings, a list of enablers and constraints were identified to understand the current scenario. This way a set of seven enablers and six constraints are
presented and explained thoroughly. Through their analysis authors conclude that
implementation and operation of efficient PSS which comply with sustainability
concerns depend highly on the appropriate and in-depth consideration of other organizations and stakeholders involved in the process. Consequently, some of the most
discussed results include the relevance of data monitoring, collection, and analysis
and it is emphasized as an enabler for better-informed decisions which can support
more sustainable and efficient operations through a PSS lifecycle.
The organizational capabilities in both cultural and technological aspects have
shown potential for a strong impact in PSS transition. Also, the possibility of new
distribution channels is highlighted in the literature as an unexplored area where the
usage of manufacturing technologies could represent revolutionary changes in the
costs of logistics and downtimes.
References
Alcayaga A, Wiener M, Hansen EG (2019) Towards a framework of smart-circular systems: an
integrative literature review. J Clean Prod 221:622–634
Alghisi A, Saccani N (2015) Internal and external alignment in the servitization journey—overcoming the challenges. Prod Plan Control 26:1219–1232
Annarelli A, Battistella C, Nonino F (2016) Product service system: a conceptual framework from
a systematic review. J Clean Prod 139:1011–1032
Annarelli A, Battistella C, Borgianni Y, Nonino F (2017) Predicting the value of product servicesystems for potential future implementers: result for multiple industrial case studies. Procedia
CIRP 47:436–441
Antikainen M, Uusitalo T, Kivikytö-Reponen P (2018) Digitalisation as an enabler for circular
economy. Procedia CIRP 73:45–49
Ardolino M, Saccani N, Perona M (2013) Preliminary analysis on the enabling role of digital
technologies and platform strategy for the servitization of companies. Ind Syst Eng Prelim 73–78
Ardolino M, Saccani N, Gaiardelli P, Rapaccini M (2016) Exploring the key enabling role of digital
technologies for PSS offerings. Procedia CIRP 47:561–566