88
C. A. González Chávez et al.
Mourtzis D, Fotia S, Boli N (2018) Metrics definition for the product-service system complexity
within mass customization and Industry 4.0 environment. In: International conference engineering
technology innovations engineering technology innovations. pp 1166–1172
Opresnik D, Taisch M (2015) The value of big data in servitization. Int J Prod Econ 165:174–184
Ostrom AL, Parasuraman A, Bowen DE, Patricio I, Voss CA (2015) Service research priorities in
a rapidly changing context. 18:127–159
Pagoropoulos A, Pigosso DCA, McAloone TC (2017a) The emergent role of digital technologies
in the circular economy: a review. Procedia CIRP 64:19–24
Pagoropoulos A, Maier A, McAloone TC (2017b) Assessing transformational change from institutionalizing digital capabilities on implementation and development of product-service systems:
learnings from the maritime industry. J Clean Prod 166:369–380
Paschou T, Adrodegari F, Rapaccini M, Saccani N, Perona M (2018) Towards service 4.0 a new
framework and research priorities. Procedia CIRP 73:148–154
Rachinger M, Rauter R, Mûller C, Vorraber W, Schirgi E (2018) Digitalization and its influence on
business model innovation. J Manuf Technol 20:341–362
Romero D, Stahre J, Wuest T, Noran O (2016) Towards an operator 4.0 typology: a human-centric
perspective on the fourth industrial revolution technologies. In: Proceedings of the international
conference on computers and industrial engineering (CIE46). pp 29–31
Roy R, Stark R, Tracht K, Takata S, Mori M (2016) Continuous maintenance and the futureFoundations and technological challenges. CIRP Ann Manuf Technol 65:667–688
Rymaszewska A, Helo P, Gunasekaran A (2015) IoT powered servitization of manufacturing—an
exploratory case study. Int J Prod Econ 192:92–105
Rymaszewska A, Helo P, Gunasekaran A (2017) IoT powered servitization of manufacturing—an
exploratory case study. Int J Prod Econ 192:92–105
Sala R, Zanetti V, Pezzota G, Cavalieri S (2017) The role of technology in designing and delivering Product-service Systems. In: 2017 International conference on engineering technology and
innovations. pp 1255–1261
Schüritz R, Satzger G, Seebacher S, Schwarz L (2017) Datatization as the next frontier of
Servitization- understanding the challenges for transforming organizations. In: Proceeding of
the 38th international conference on information systems. pp 1098–1118
Stark R (2014) Advanced technologies in life cycle engineering. Procedia CIRP 22:3–14
Suppatvech C, Godsell J, Day S (2019) The roles of internet of things technology in enabling
servitised business models: a systematic literature review. Ind Mark Manag 20:547–567
Süße T, Wilkens U, Hohagen S, Artinger F (2018) Digital competence of stakeholders in ProductService Systems (PSS): conceptualization and empirical exploration. Procedia CIRP 73:197–202
Thoben KD, Wiesner A, Wuest T (2018) “Industrie 4.0” and smart manufacturing—a review of
research issues and application examples. J Autom Technol 11:4–16
Tranfield D, Denyer D, Smart P (2003) Towards a methodology for developing evidence-informed
management knowledge by means of systematic review. 14:207–222
Ulaga W, Loveland JM (2014) Transitioning from product to service-led growth in manufacturing
firms: emergent challenges in selecting and managing the industrial sales force. Ind Mark Manag
43:113–125
Wang S, Wan J, Zhang D, Li D, Zhang C (2016) Towards smart factory for Industry 4.0: A selforganized multi-agent system with big data based feedback and coordination. Comput Netw
101:158–168
West S, Gaiardelli P, Resta NB, Kujawski D (2018) Co-creation of value in product-service systems
through transforming data into knowledge. IFAC Pap Online 51:1323–1328
Zheng P, Lin TJ, Chen CH, Xu X (2018) A systematic design approach for service innovation of
smart product-service systems. J Clean Prod 201:657–667
C. A. González Chávez et al.
Mourtzis D, Fotia S, Boli N (2018) Metrics definition for the product-service system complexity
within mass customization and Industry 4.0 environment. In: International conference engineering
technology innovations engineering technology innovations. pp 1166–1172
Opresnik D, Taisch M (2015) The value of big data in servitization. Int J Prod Econ 165:174–184
Ostrom AL, Parasuraman A, Bowen DE, Patricio I, Voss CA (2015) Service research priorities in
a rapidly changing context. 18:127–159
Pagoropoulos A, Pigosso DCA, McAloone TC (2017a) The emergent role of digital technologies
in the circular economy: a review. Procedia CIRP 64:19–24
Pagoropoulos A, Maier A, McAloone TC (2017b) Assessing transformational change from institutionalizing digital capabilities on implementation and development of product-service systems:
learnings from the maritime industry. J Clean Prod 166:369–380
Paschou T, Adrodegari F, Rapaccini M, Saccani N, Perona M (2018) Towards service 4.0 a new
framework and research priorities. Procedia CIRP 73:148–154
Rachinger M, Rauter R, Mûller C, Vorraber W, Schirgi E (2018) Digitalization and its influence on
business model innovation. J Manuf Technol 20:341–362
Romero D, Stahre J, Wuest T, Noran O (2016) Towards an operator 4.0 typology: a human-centric
perspective on the fourth industrial revolution technologies. In: Proceedings of the international
conference on computers and industrial engineering (CIE46). pp 29–31
Roy R, Stark R, Tracht K, Takata S, Mori M (2016) Continuous maintenance and the futureFoundations and technological challenges. CIRP Ann Manuf Technol 65:667–688
Rymaszewska A, Helo P, Gunasekaran A (2015) IoT powered servitization of manufacturing—an
exploratory case study. Int J Prod Econ 192:92–105
Rymaszewska A, Helo P, Gunasekaran A (2017) IoT powered servitization of manufacturing—an
exploratory case study. Int J Prod Econ 192:92–105
Sala R, Zanetti V, Pezzota G, Cavalieri S (2017) The role of technology in designing and delivering Product-service Systems. In: 2017 International conference on engineering technology and
innovations. pp 1255–1261
Schüritz R, Satzger G, Seebacher S, Schwarz L (2017) Datatization as the next frontier of
Servitization- understanding the challenges for transforming organizations. In: Proceeding of
the 38th international conference on information systems. pp 1098–1118
Stark R (2014) Advanced technologies in life cycle engineering. Procedia CIRP 22:3–14
Suppatvech C, Godsell J, Day S (2019) The roles of internet of things technology in enabling
servitised business models: a systematic literature review. Ind Mark Manag 20:547–567
Süße T, Wilkens U, Hohagen S, Artinger F (2018) Digital competence of stakeholders in ProductService Systems (PSS): conceptualization and empirical exploration. Procedia CIRP 73:197–202
Thoben KD, Wiesner A, Wuest T (2018) “Industrie 4.0” and smart manufacturing—a review of
research issues and application examples. J Autom Technol 11:4–16
Tranfield D, Denyer D, Smart P (2003) Towards a methodology for developing evidence-informed
management knowledge by means of systematic review. 14:207–222
Ulaga W, Loveland JM (2014) Transitioning from product to service-led growth in manufacturing
firms: emergent challenges in selecting and managing the industrial sales force. Ind Mark Manag
43:113–125
Wang S, Wan J, Zhang D, Li D, Zhang C (2016) Towards smart factory for Industry 4.0: A selforganized multi-agent system with big data based feedback and coordination. Comput Netw
101:158–168
West S, Gaiardelli P, Resta NB, Kujawski D (2018) Co-creation of value in product-service systems
through transforming data into knowledge. IFAC Pap Online 51:1323–1328
Zheng P, Lin TJ, Chen CH, Xu X (2018) A systematic design approach for service innovation of
smart product-service systems. J Clean Prod 201:657–667