62
J. Tao and S. Yu
Fig. 5.1 General sustainable value requirements (Tao and Yu 2018)
5.3 Simplified QFD for Sustainable Value Driven Service
Design
In this study, the service design is carried out as the structured and strategized process
of translation of sustainable value requirements into product and service design solutions (see Fig. 5.2). The concept of “domain” from Axiomatic Design is employed
to characterize stages of the translation, while the simplified QFD is employed for
organized mapping between design semantics in different domains.
Fig. 5.2 Domain mapping for sustainable value-driven product and service design. Adapted from
Tao and Yu (2018)
J. Tao and S. Yu
Fig. 5.1 General sustainable value requirements (Tao and Yu 2018)
5.3 Simplified QFD for Sustainable Value Driven Service
Design
In this study, the service design is carried out as the structured and strategized process
of translation of sustainable value requirements into product and service design solutions (see Fig. 5.2). The concept of “domain” from Axiomatic Design is employed
to characterize stages of the translation, while the simplified QFD is employed for
organized mapping between design semantics in different domains.
Fig. 5.2 Domain mapping for sustainable value-driven product and service design. Adapted from
Tao and Yu (2018)