Knowledge Management as a Critical
Factor of an organization’s Sustainability
Talita Frozza, Edson Pinheiro de Lima, and Sergio E. Gouvea da Costa
1 Introduction
Sustainability-related organizational changes are not simple, and sustainability has
even been debated, along with innovation, as one of the major challenges affecting
the role of universities in the global educational context (Veiga Ávila et al. 2019). It
turns out that universities seeking a more sustainable path, either at an early stage
or a more advanced level, face several internal and external barriers (Brandli et al.
2015), and addressing these barriers systematically becomes important. so that the
initiatives work effectively and continuously, as well as not losing the interest of the
people involved (Clarke and Kouri 2009).
To be able to execute a sustainability initiative, companies generally need to
have a certain knowledge base. Especially if new (sustainability) challenges arise,
companies need to develop new knowledge. If existing requirements are only stricter,
existing knowledge can be used and refined to meet those requirements (Schrettle
et al. 2014). The use of KM in the context of sustainability has been increasingly
important over the years. Despite this importance, it is observed that this area is still
little explored and there are many possibilities for academic research (Martins et al.
2019).
T. Frozza (B) · E. Pinheiro de Lima · S. E. Gouvea da Costa
Industrial and Systems Engineering, Universidade Tecnologica Federal Do Parana—UTFPR, Via
do Conhecimento, Km 1, Pato Branco, Parana, Brazil
e-mail: talita.frozza@hotmail.com
E. Pinheiro de Lima
e-mail: pinheiro@utfpr.edu.br
S. E. Gouvea da Costa
e-mail: gouvea@utfpr.edu.br
E. Pinheiro de Lima · S. E. Gouvea da Costa
Pontificia Universidade Catolica Do Parana—PUCPR, R. Imaculada Conceicao, 1155, Curitiba,
Parana, Brazil
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2021
W. Leal Filho et al. (eds.), Integrating Social Responsibility and Sustainable Development,
World Sustainability Series, https://doi.org/10.1007/978-3-030-59975-1_33
495
Factor of an organization’s Sustainability
Talita Frozza, Edson Pinheiro de Lima, and Sergio E. Gouvea da Costa
1 Introduction
Sustainability-related organizational changes are not simple, and sustainability has
even been debated, along with innovation, as one of the major challenges affecting
the role of universities in the global educational context (Veiga Ávila et al. 2019). It
turns out that universities seeking a more sustainable path, either at an early stage
or a more advanced level, face several internal and external barriers (Brandli et al.
2015), and addressing these barriers systematically becomes important. so that the
initiatives work effectively and continuously, as well as not losing the interest of the
people involved (Clarke and Kouri 2009).
To be able to execute a sustainability initiative, companies generally need to
have a certain knowledge base. Especially if new (sustainability) challenges arise,
companies need to develop new knowledge. If existing requirements are only stricter,
existing knowledge can be used and refined to meet those requirements (Schrettle
et al. 2014). The use of KM in the context of sustainability has been increasingly
important over the years. Despite this importance, it is observed that this area is still
little explored and there are many possibilities for academic research (Martins et al.
2019).
T. Frozza (B) · E. Pinheiro de Lima · S. E. Gouvea da Costa
Industrial and Systems Engineering, Universidade Tecnologica Federal Do Parana—UTFPR, Via
do Conhecimento, Km 1, Pato Branco, Parana, Brazil
e-mail: talita.frozza@hotmail.com
E. Pinheiro de Lima
e-mail: pinheiro@utfpr.edu.br
S. E. Gouvea da Costa
e-mail: gouvea@utfpr.edu.br
E. Pinheiro de Lima · S. E. Gouvea da Costa
Pontificia Universidade Catolica Do Parana—PUCPR, R. Imaculada Conceicao, 1155, Curitiba,
Parana, Brazil
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2021
W. Leal Filho et al. (eds.), Integrating Social Responsibility and Sustainable Development,
World Sustainability Series, https://doi.org/10.1007/978-3-030-59975-1_33
495