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M. do Perpétuo Socorro Lamego Oliveira et al.
During the following years, CREA-AM advanced, expanding its actuation areas,
both in preventive supervision and professional development. In 2015, this administration body entered a new phase with the informatization of its operating system.
Prior to this change, procedures and services were performed manually. With the
implementation of the new system, CREA-AM services were made available through
the Internet, and processes were informatized, providing greater control, agility, and
convenience for professionals, companies or ordinary citizens, both in the capital
and in interior regions.
A tax officer is appointed by the Regional Council to act as inspector, housed
in the unit in charge of the supervision of CREA. This inspector acts according
to the guidelines and specific determinations drawn up and decided by specialized
chambers. Among the inspector’s responsibilities is the assurance that the works and
services related to Engineering, Architecture and Agronomy are being performed in
accordance with the regulatory standards of professional practice. In the performance
of his duties, the inspector must act rigorously and efficiently so that professional
practices covered by CREA-AM occur with the participation of legally qualified
professionals. CREA-AM’s supervision has the prerogative of avoiding improper
practices by technology professionals who work in the Amazon region.
According to the provisions of Brazilian Law n. 5,194 of 1966, it is the responsibility of CREA bodies to verify and supervise the professional practices regulated
therein. To fulfil this function, CREA should designate collaborators with powers to
draw up notices of violation of the legislator provisions, called tax agents. CREAAM controls the attributions and functions of engineering and technology professionals through the Technical Responsibility Annotation—ART of each technical
work/service performed by the engineering and technology professionals working
in the Amazon Region, according to article 34 of Brazilian Laws n. 5,194/66 and n.
6,496 of December 7th, 1977. When an irregularity occurs in an ART, CREA-AM
formalizes an administrative process to investigate failures and responsibilities, in
order to protect society from improper engineering practices that may cause accidents or damage to those involved (Resolution n. 1,025 of October 30th, 2009).
CREA-AM is also responsible to investigate public citizens’ complaints regarding
inadequate professional activities, and to curb unethical practices from professionals
and companies, according to the CREA-AM Ethics Council Guidelines (Resolution
n. 1,002 of November 26th, 2002, and Resolution n. 1,004 of June 27th, 2003).
When facing a notification from CREA-AM, professionals and companies may
present clarifications and counterarguments in their defence. In the scope of a notification, technical professionals may be penalized by CREA-AM through warnings,
fines, or the suspension/hindrance to practice. Companies may also be penalized with
warnings, fines and suspension of the licence to perform technical activities and to
participate in biddings with the Public and Private Sector.
To dully comply with its surveillance functions, CREA-AM establishes periodic
inspection plans. Table 1 shows the CREA-AM Inspection Plan executed in 2017 and
2018, including the actions planned, responsible sectors, implementation period and
expected results. The responsible sectors for implementing the CREA-AM Inspection
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