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F. A. Z. Contador and O. Canciglieri Junior
The support tool used in this step is the Enterprise Resource Planning (ERP) which
ensures that the entire production chain is connected and that no action can be in
disagreement with the basic premise of the approach, that is, to be a highly sustainable
process, reducing the amount of waste intended for landfills.
The main step of the entire supply chain for the U-TURN approach is the return of
the material/product to the company, that is, when the manufactured product reaches
the end of its life cycle it is necessary its return to the production process. ERP helps
to ensure the fulfilment of this premise, but as it is a complex and essential step,
the author has defined a Macro-Phase only for the material/product return, called
Reverse Logistics.
10 Macro-phase IV- Material/Product Collection Return
The process of returning the material/product at the end of its useful life is addressed
in this Macro- Phase because it is of extreme importance for the U-TURN approach.
The purpose of this Macro-Phase is to collect the product discarded by consumers and
reinsert into the production cycle. To support this critical phase the proposed approach
adopted the reverse logistics framework tool developed by Brito and Dekker (2004),
which state that for efficient reverse logistics, it is necessary to identify key steps of
the process through 4 questions: (1) Why; (2) What; (3) How; and (4) Who.
The development of U-TURN approach considered for:
1. Why—the companies that choose to use this approach in their design and manufacturing processes and will adopt reverse logistics as it will reduce the amount
of waste discarded and, consequently, will profit because their raw material will
come from the disposal of products.
2. What—3 characteristics of the products are relevant: (i) Composition; (ii) Deterioration Factor and (iii) Usage pattern. The product composition is important for
determining the processes of their disassembly, sanitation and classification due
to the number of components and materials of each product, as well as the way
they are gathered. From the deterioration point of view, a study on the deterioration characteristics of products that may eventually cause malfunction determines
whether there is sufficient functionality for further use, without requiring a new
and long production process. The latter criterion is related to the pattern of the
product’s use by the consumer, to the location, and the intensity and duration of
use.
3. How—The criterion defines how collection, one of the most critical steps will
occur. This stage is crucial for the U-TURN approach because if a broad and
easy access communication channel for the consumer to return the product, it
will be discarded incorrectly.
4. Who—the type of user is also relevant, whether it is an individual or an institution (mass use) since such factors impact the location for collection or the
F. A. Z. Contador and O. Canciglieri Junior
The support tool used in this step is the Enterprise Resource Planning (ERP) which
ensures that the entire production chain is connected and that no action can be in
disagreement with the basic premise of the approach, that is, to be a highly sustainable
process, reducing the amount of waste intended for landfills.
The main step of the entire supply chain for the U-TURN approach is the return of
the material/product to the company, that is, when the manufactured product reaches
the end of its life cycle it is necessary its return to the production process. ERP helps
to ensure the fulfilment of this premise, but as it is a complex and essential step,
the author has defined a Macro-Phase only for the material/product return, called
Reverse Logistics.
10 Macro-phase IV- Material/Product Collection Return
The process of returning the material/product at the end of its useful life is addressed
in this Macro- Phase because it is of extreme importance for the U-TURN approach.
The purpose of this Macro-Phase is to collect the product discarded by consumers and
reinsert into the production cycle. To support this critical phase the proposed approach
adopted the reverse logistics framework tool developed by Brito and Dekker (2004),
which state that for efficient reverse logistics, it is necessary to identify key steps of
the process through 4 questions: (1) Why; (2) What; (3) How; and (4) Who.
The development of U-TURN approach considered for:
1. Why—the companies that choose to use this approach in their design and manufacturing processes and will adopt reverse logistics as it will reduce the amount
of waste discarded and, consequently, will profit because their raw material will
come from the disposal of products.
2. What—3 characteristics of the products are relevant: (i) Composition; (ii) Deterioration Factor and (iii) Usage pattern. The product composition is important for
determining the processes of their disassembly, sanitation and classification due
to the number of components and materials of each product, as well as the way
they are gathered. From the deterioration point of view, a study on the deterioration characteristics of products that may eventually cause malfunction determines
whether there is sufficient functionality for further use, without requiring a new
and long production process. The latter criterion is related to the pattern of the
product’s use by the consumer, to the location, and the intensity and duration of
use.
3. How—The criterion defines how collection, one of the most critical steps will
occur. This stage is crucial for the U-TURN approach because if a broad and
easy access communication channel for the consumer to return the product, it
will be discarded incorrectly.
4. Who—the type of user is also relevant, whether it is an individual or an institution (mass use) since such factors impact the location for collection or the