Deployment of Sustainable Development Framework …
145
(continued)
Construct
Items
Measures
TG1
TG2
TG3
TG4
“We have formal written
agreements outlining social
issues”
“We have formal written
agreements outlining how to
Handel technical requirements”
“We have formal written
agreements that detail the rights
and obligations of both parties”
“We have formal written
agreements that precisely state
the legal remedies for failure to
perform”
Relational governance
(RG)
“To what degree do you agree or disagree with the following
statements (1—Strongly disagree, 2—Disagree, 3—Somewhat
disagree, 4—Neither agree nor disagree, 5—Somewhat agree,
6—Agree, 7—Strongly agree)”
RG1
RG2
RG3
RG4
“Our customer is involved early
in the development of social
initiatives”
“Our firm has a mutual
understanding of how to carry
out solutions for failure in the
protection of social issues”
“Our firm has a mutual
understanding of how to settle
down issues with our customer
on the social protection of our
workers”
“Our firm has a mutual
understanding with customers
the actions to be carried out
when there are accidents at
worker place”
Social performance (SP)
Please use the following scale to record an answer for each
statement listed below (circle an answer for each item) 1—not at
all, 2—a limited extent, 3—slightly improve 4—Neutral, 5—a
moderate extent, 6—a great extent, 7—a very great extent”
(continued)