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the supplier’s qualification processes used by them, as well as consulting other
references. The result of this stage was the elaboration of the common form
among the companies to verify suppliers belonging to the critical categories;
3. Qualification process validation of the critical categories with volunteer companies: The validations were carried out through work meetings with volunteer
companies and practical application of the verification process in three suppliers.
5 Step 1—Prioritization of Environmental Service
Suppliers by Risk Level, and the Categories Relationship
with the SDGs
According to Moura (2009), the qualification is the conformity assessment of
potential suppliers, performed through audits to verify compliance with established
requirements. The company that performs the qualification aims at ensuring the hiring of qualified partners, who meet the established conditions and the company needs.
A compliance assessment program, directed to supplier certification, has the initial
verification moment materialized by the audits and is followed by a set of monitoring
and control actions, so that the company can ensure that the product or service is
effectively in accordance with the criteria for them established (Moura 2009).
According to Teixeira (2015), the main goal of a supplier selection process is to
reduce the risks involved in the purchase process, maximize the buyer’s overall value
and develop long-term relationships among those involved in the negotiations.
According to Rangel (2012) the risk is composed by impact and probability that,
after being evaluated and combined, allow prioritization according to their level
of criticality. Impact assessments can integrate qualitative and quantitative aspects,
using decision theory methods which allow evaluating the risk impact through indicators. According to Arena et al. (2010) the risk analyses can be carried out using
qualitative, quantitative or mixed methods.
According to Sellitto et al. (2013) risk management is necessary to deal with
uncertainties and potential losses caused by possible ruptures in the chain. In consonance with GVces (2015), the risk matrix is a way of analyzing the supply categories
and identifying where the main vulnerabilities or opportunities for the business are.
Risk management is fundamental to sustainable purchases, since it allows identifying and analyzing the criticality of risks, integrating appropriate activities to treat
them, implementing, and managing effective risk management actions (ABNT 2017).
In the qualification process, the prioritization aims at analyzing the risks, and
opportunities of sustainability to which the categories are susceptible, with the purpose of enabling the categories ranking in order of importance and criticality.
The scope of the suppliers evaluated in this work was directed to environmental
service suppliers, and the qualification model elaborated was intended to be used by
a group of companies, from several segments, for evaluation of mutual suppliers.
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